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Citizens Community Bancorp Inc (CZWI) SEC Annual Report (10-K) for 2011

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CZWI 2010 10-K CZWI 2012 10-K
Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

(Mark One)

x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

  For the fiscal year ended September 30, 2011

OR

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

  For the transition period from to

Commission file number 001-33003

CITIZENS COMMUNITY BANCORP, INC.

(Exact name of registrant as specified in its charter)

Maryland 20-5120010
(State or other jurisdiction of incorporation or organization) (IRS Employer Identification Number)

2174 EastRidge Center, Eau Claire, WI 54701

(Address of principal executive offices)

715-836-9994

(Registrant's telephone number, including area code)

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class Name of Exchange on Which Registered
Common Stock, $.01 par value per share NASDAQ Global Market SM

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes [    ]  No [X]

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.

Yes [    ]  No [X]

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes [X]  No [    ]

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes [ X ]    No [    ]

Indicate by check mark if the disclosure of delinquent filers pursuant to Rule 405 of Regulation S-K (§229.405) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [    ]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a small reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act (Check one):

Large accelerated filer  [    ] Accelerated filer  [    ] Non-Accelerated filer  [    ] Smaller reporting company  [X]
(do not check if a smaller reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes [    ]   No [X]

The aggregate market value of the voting stock held by non-affiliates of the registrant, computed by reference to the average of the bid and asked price of such stock as of the last business day of the registrant's most recently completed second fiscal quarter, were approximately $23,251,860. Shares of the registrant's common stock held by any executive officer or director of the registrant have been excluded from this computation because such persons may be deemed to be affiliates. This determination of affiliate status is not a conclusive determination for other purposes.

APPLICABLE ONLY TO CORPORATE ISSUERS

Indicate the number of shares outstanding of each of the registrant's classes of common stock, as of the latest practicable date:

At December 21, 2011 there were 5,113,050 shares of the registrant's common stock, par value $0.01 per share, outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Proxy Statement for the 2012 Annual Meeting of the Stockholders of the Registrant are incorporated by reference into Part III of this report.

As used in this report, the terms "we," "us," "our," "Citizens Community Bancorp" and the "Company" mean Citizens Community Bancorp, Inc. and its wholly owned subsidiary, Citizens Community Federal, unless the context indicates another meaning. As used in this report, the term "Bank" means our wholly owned subsidiary, Citizens Community Federal.

Table of Contents

CITIZENS COMMUNITY BANCORP, INC.

FORM 10-K

SEPTEMBER 30, 2011

TABLE OF CONTENTS

PART I

4

ITEM 1. BUSINESS

4

ITEM 1A. RISK FACTORS

6

ITEM 1B. UNRESOLVED STAFF COMMENTS

10

ITEM 2. PROPERTIES

11

ITEM 3. LEGAL PROCEEDINGS

14

ITEM 4. [REMOVED AND RESERVED]

14

PART II

14

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

14

ITEM 6. SELECTED FINANCIAL DATA

16

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

18

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

38

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

41

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

77

ITEM 9A. CONTROLS AND PROCEDURES

77

ITEM 9B. OTHER INFORMATION

78

PART III

78

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

79

ITEM 11. EXECUTIVE COMPENSATION

79

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

79

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

79

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

80

PART IV

80

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

80

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Forward Looking Statements

Certain matters discussed in this Form 10-K contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and the Company intends that these forward-looking statements be covered by the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. These statements may be identified by the use of forward-looking words or phrases such as "anticipate," "believe," "could," "expect," "intend," "may," "planned," "potential," "should," "will," and "would." Similarly, statements that describe the Company's future plans, objectives or goals are also forward-looking statements. Such forward-looking statements are inherently subject to many uncertainties in the Company's operations and business environment.

Factors that could affect actual results or outcomes include the matters described under the caption "Risk Factors" in Item 1A of this report and the following: general economic conditions, in particular, relating to consumer demand for the Bank's products and services; the Bank's ability to maintain current deposit and loan levels at current interest rates; competitive and technological developments; deteriorating credit quality, including changes in the interest rate environment reducing interest margins; prepayment speeds, loan origination and sale volumes, charge-offs and loan loss provisions; the Bank's ability to maintain required capital levels and adequate sources of funding and liquidity; maintaining capital requirements may limit the Bank's operations and potential growth; changes and trends in capital markets; competitive pressures among depository institutions; effects of critical accounting policies and judgments; changes in accounting policies or procedures as may be required by the Financial Accounting Standards Board (FASB) or other regulatory agencies; further write-downs in the Bank's mortgage-backed securities portfolio; the Bank's ability to implement its cost-savings and revenue enhancement initiatives; legislative or regulatory changes or actions, or significant litigation, adversely affecting the Bank; fluctuation of the Bank's stock price; ability to attract and retain key personnel; ability to secure confidential information through the use of computer systems and telecommunications networks; and the impact of reputation risk created by these developments on such matters as business generation and retention, funding and liquidity. Stockholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. The forward-looking statements made herein are only made as of the date of this filing and the Company undertakes no obligation to publicly update such forward-looking statements to reflect subsequent events or circumstances occurring after the date of this report.

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PART I

ITEM 1. BUSINESS

General

The Company is a Maryland corporation organized in 2004. The Company is a unitary savings and loan holding company and was subject to regulation by the Office of Thrift Supervision (OTS) through July 21, 2011 and has been subject to regulation by the Office of the Comptroller of the Currency ("OCC") and Federal Reserve Bank thereafter. Our primary activities consist of holding the stock of our wholly-owned subsidiary bank, Citizens Community Federal, and providing consumer banking activities through the Bank. At September 30, 2011, we had approximately $537 million in total assets, $449 million in deposits, and $53 million in equity. Unless otherwise noted herein, all monetary amounts in this report, other than share and per share amounts, are stated in thousands.

Citizens Community Federal

The Bank is a federally chartered stock savings institution with 26 full-service offices; eight stand-alone locations and 18 in-store branches, predominantly in Wal-Mart Supercenter stores. We grew from six legacy Wisconsin branches to twelve stand-alone branch offices from 2002 to 2005 through a combination of acquisitions and new branch openings in Wisconsin, Minnesota and Michigan. We added 17 in-store branches during 2008 and 2009 through a combination of acquisitions and new branch openings in Wisconsin and Minnesota. Through all of our branch locations, we provide a wide range of consumer banking products and services to customers primarily in Wisconsin, Minnesota and Michigan.

Internet Website

We maintain a website at www.ccf.us. We make available through that website, free of charge, copies of our Annual report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports, as soon as reasonably practicable after we electronically file those materials with, or furnish them to, the Securities and Exchange Commission ("SEC"). We are not including the information contained on or available through our website as a part of, or incorporating such information by reference into, this Annual Report on Form 10-K. The SEC also maintains a website at www.sec.gov that contains reports, proxy statements and other information regarding SEC registrants.

Selected Consolidated Financial Information

This information is included in Item 6; "Selected Financial Data", herein.

Yields Earned and Rates Paid

This information is included in Item 7; "Management's Discussion and Analysis of Financial Condition and Results of Operations", under the heading "Statement of Operations Analysis" herein.

Rate/Volume Analysis

This information is included in Item 7; "Management's Discussion and Analysis of Financial Condition and Results of Operations", under the heading "Statement of Operations Analysis" herein.

Average Balance, Interest and Average Yields and Rates

This information is included in Item 7; "Management's Discussion and Analysis of Financial Condition and Results of Operations", under the heading "Statement of Operations Analysis" herein.

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Lending

We offer a variety of loan products including residential mortgages, home equity lines-of-credit and consumer loans secured by personal property. We make real estate and consumer loans in accordance with the basic lending policies established by management and approved by the Board of Directors. A majority of the Bank's first mortgage loans also contain a payable-on-demand clause, which allows the Bank to call the loan due after a stated period, usually between two and five years from origination. We focus our lending activities on individual consumers within our market areas. Our lending has been historically concentrated primarily within Wisconsin, Minnesota and Michigan. Competitive and economic pressures exist in our lending markets, and recent and any future developments in (a) the general economy, (b) real estate lending markets, and (c) the banking regulatory environment could have a material adverse effect on our business and operations. These factors may impact the credit quality of our existing loan portfolio, or adversely impact our ability to originate sufficient high quality real estate and consumer loans in the future.

Our total gross outstanding loans as of September 30, 2011, were $432,764, consisting of $275,339 in real estate loans, $154,842 in secure consumer loans, and $2,583 in unsecured consumer loans.

Investments

We maintain a portfolio of investments, consisting primarily of U.S. Government sponsored agency securities and non-agency mortgage-backed securities. We attempt to balance our portfolio to manage interest rate risk, regulatory requirements, and liquidity needs while providing an appropriate rate of return commensurate with the risk of the investment.

Deposits

We offer a broad range of deposit products through our branches, including demand deposits, various savings and money-market accounts and certificates of deposit. Deposits are insured by the Deposit Insurance Fund of the Federal Deposit Insurance Corporation ("FDIC") up to statutory limits. At September 30, 2011, our total deposits were $448,973 including interest-bearing deposits of $431,677 million and non-interest-bearing deposits of $17,296.

Competition

We compete with other financial institutions and businesses both in attracting and retaining deposits and making loans in all of our principal markets. The primary factors in competing for deposits are interest rates, personalized services, the quality and range of financial services, convenience of office locations and office hours. Competition for deposit products comes primarily from other banks, credit unions and non-bank competitors, including insurance companies, money market and mutual funds, and other investment alternatives. The primary factors in competing for loans are interest rates, loan origination fees, and the quality and the range of lending services. Competition for loans comes primarily from other banks, mortgage banking firms, credit unions, finance companies, leasing companies and other financial intermediaries. Some of our competitors are not subject to the same degree of regulation as that imposed on savings and loan holding companies or federally insured institutions, and may be able to price loans and deposits more aggressively. We also face direct competition from other savings banks and their holding companies that have greater assets and resources than ours.

Regulation and Supervision

The Company and the Bank were previously examined and regulated by the Office of Thrift Supervision ("OTS"). As of July 21, 2011, the Bank is examined and regulated by the Office of the Comptroller of Currency (OCC), and the Company is examined and regulated by the Federal Reserve Bank of Minneapolis. The Company and the Bank are also regulated by the FDIC. The Bank is required to have certain reserves set by the Federal Reserve Board and is a member of the Federal Home Loan Bank of Chicago, which is one of the 12

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regional banks in the Federal Home Loan Bank System. The Company and the Bank are each currently under separate Memoranda of Understanding, originally issued by the OTS on December 23, 2009. See the discussion contained below regarding the OTS' Memorandum of Understanding in Item 7; Management's Discussion and Analysis of Financial Condition and Results of Operations under the heading "Capital Resources".

Employees

At September 30, 2011, we had 185 full-time equivalent employees, company-wide. We have no unionized employees, and we are not subject to any collective bargaining agreements.

ITEM 1A. RISK FACTORS

The risks described below are not the only risks we face. Additional risks that we do not yet know of or that we currently think are immaterial may also impair our future business operations. If any of the events or circumstances described in the following risks actually occur, our business, financial condition or results of operations could be materially adversely affected. In such cases, the trading price of our common stock could decline.

Our business may be adversely affected by conditions in the financial markets and economic conditions generally. The United States economy has experienced a downturn and stagnation since 2007, leading to a general reduction of business activity and growth across industries and regions. Consumer spending, liquidity and availability of credit have all been restricted, and unemployment has increased nationally as well as in the markets we serve.

The financial services industry and the securities markets generally have been materially and adversely affected by significant declines in the values of nearly all asset classes. General declines in home prices and the resulting impact on sub-prime mortgages, and eventually, all mortgage and real estate classes as well as equity markets resulted in widespread shortages of liquidity across the financial services industry. Continuation of the economic downturn, high unemployment and liquidity shortages may negatively impact our operating results. Additionally, adverse changes in the economy may also have a negative effect on the ability of our borrowers to make timely repayments of their loans. These factors could expose us to an increased risk of loan defaults and losses and have an adverse impact on our earnings.

Weaknesses in the markets for residential real estate, including secondary residential mortgage loan markets, could reduce our net income and profitability. Since 2007, softening residential housing markets, increasing delinquency and default rates, and increasingly volatile and constrained secondary credit markets have been negatively impacting the mortgage industry. Our financial results have been adversely affected by changes in real estate values, primarily in Wisconsin, Minnesota and Michigan. Decreases in real estate values have adversely affected the value of property used as collateral for loans and investments in our portfolios. The poor economic conditions experienced since 2007 resulted in decreased demand for real estate loans and our net income has declined as a result.

We are subject to interest rate risk. The rates of interest we earn on assets and pay on liabilities generally are established contractually for a period of time. Market interest rates change over time. Accordingly, our results of operations, like those of other financial institutions, are impacted by changes in interest rates and the interest rate sensitivity of our assets and liabilities. The risk associated with changes in interest rates and our ability to adapt to these changes is known as interest rate risk.

We are subject to lending risk. There are inherent risks associated with our lending activities. These risks include the impact of changes in interest rates and change in the economic conditions in the markets we serve, as well as those across the United States. An increase in interest rates and/or continuing weakening economic conditions could adversely impact the ability of borrowers to repay outstanding loans, or could substantially weaken the value of collateral securing those loans. Continued downward pressure on real estate values could increase the potential for problem loans and thus have a direct impact on our consolidated results of operations.

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Our allowance for loan losses may be insufficient. To address risks inherent in our loan portfolio, we maintain an allowance for loan losses that represents management's best estimate of probable losses that exist within our loan portfolio. The level of the allowance reflects management's continuing evaluation of various factors, including specific credit risks, historical loan loss experience, current loan portfolio quality, present economic, political and regulatory conditions, and unidentified losses inherent in the current loan portfolio. Determining the appropriate level of the allowance for loan losses involves a high degree of subjectivity and requires us to make estimates of significant credit risks, which may undergo material changes. In evaluating our impaired loans, we assess repayment expectations and determine collateral values based on all information that is available to us. However, we must often make subjective decisions based on our assumption about the creditworthiness of the borrowers and the values of collateral.

Continuing deterioration in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, and other factors, both within and outside of our control, may require an increase in our allowance for loan losses. In addition, bank regulatory agencies periodically examine our allowance for loan losses and may require an increase in the allowance or the recognition of further loan charge-offs, based on judgments different from those of management.

If charge-offs in future periods exceed our allowance for loan losses, we will need to take additional loan loss provisions to increase our allowance for loan losses. Any additional loan loss provision will reduce our net income or increase our net loss, which could have a direct material adverse affect on our financial condition and results of operations.

Changes in the fair value or ratings downgrades of our securities may reduce our stockholders' equity, net earnings, or regulatory capital ratios. At September 30, 2011, $44,338 of our securities, were classified as available-for-sale. The estimated fair value of our available-for-sale securities portfolio may increase or decrease depending on market conditions. Our securities portfolio is comprised primarily of fixed-rate securities. We increase or decrease stockholders' equity by the amount of the change in unrealized gain or loss (the difference between the estimated fair value and amortized cost) of our available-for-sale securities portfolio, net of the related tax benefit, under the category of accumulated other comprehensive income/loss. Therefore, a decline in the estimated fair value of this portfolio will result in a decline in reported stockholders' equity, as well as our book value per common share and tangible book value per common share. This decrease will occur even though the securities are not sold. In the case of debt securities, if these securities are never sold, the decrease may be recovered over the life of the securities.

We conduct a periodic review and evaluation of the securities portfolio to determine if the decline in the fair value of any security below its cost basis is other-than-temporary. Factors which we consider in our analysis include, but are not limited to, the severity and duration of the decline in fair value of the security, the financial condition and near-term prospects of the issuer, whether the decline appears to be related to issuer conditions or general market or industry conditions, our intent and ability to retain the security for a period of time sufficient to allow for any anticipated recovery in fair value and the likelihood of any near-term fair value recovery. We generally view changes in fair value caused by changes in interest rates as temporary, which is consistent with our experience. If we deem such decline to be other-than-temporary related to credit losses, the security is written down to a new cost basis and the resulting loss is charged to earnings as a component of non-interest income in the period in which the decline in value occurs.

We have, in the past, recorded other than temporary impairment ("OTTI") charges, principally arising from investments in non-agency mortgage-backed securities. We continue to monitor our securities portfolio as part of our ongoing OTTI evaluation process. No assurance can be given that we will not need to recognize OTTI charges related to securities in the future. Future OTTI charges would cause decreases to both Tier 1 and Risk-based capital levels which may expose the Company to additional regulatory restrictions.

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The capital that we are required to maintain for regulatory purposes is impacted by, among other factors, the securities ratings. Therefore, ratings downgrades on our securities may have a material adverse effect on our risk-based regulatory capital levels.

Competition may affect our results. We face strong competition in originating loans, in seeking deposits and in offering other banking services. We must compete with commercial banks, trust companies, mortgage banking firms, credit unions, finance companies, mutual funds, insurance companies and brokerage and investment banking firms. Our market area is also served by commercial banks and savings associations that are substantially larger than us in terms of deposits and loans and have greater human and financial resources. This competitive climate can make it more difficult to establish and maintain relationships with new and existing customers and can lower the rate we are able to charge on loans, increase the rates we must offer on deposits, and affect our charges for other services. Those factors can, in turn, adversely affect our results of operations and profitability.

We may not have sufficient pre-tax net income in future periods to fully realize the benefits of our net deferred tax assets. Based on future pre-tax net income projections and the planned execution of existing tax planning strategies, we believe that it is more likely than not that we will fully realize the benefits of our net deferred tax assets. However, our current assessment is based on assumptions and judgments that may or may not reflect actual future results.

Maintaining or increasing our market share may depend on lowering prices and market acceptance of new products and services. Our success depends, in part, on our ability to adapt our products and services to evolving industry standards and customer demands. We face increasing pressure to provide products and services at lower prices, which can reduce our net interest margin and revenues from our fee-based products and services. In addition, the widespread adoption of new technologies, including internet banking services, could require us to make substantial expenditures to modify or adapt our existing products and services. Also, these and other capital investments in our business may not produce expected growth in earnings anticipated at the time of the expenditure. We may not be successful in introducing new products and services, achieving market acceptance of our products and services, or developing and maintaining loyal customers, which in turn, could adversely affect our results of operations and profitability.

Acts or threats of terrorism and political or military actions by the United States or other governments could adversely affect general economic industry conditions. Geopolitical conditions may affect our earnings. Acts or threats of terrorism and political actions taken by the United States or other governments in response to terrorism, or similar activity, could adversely affect general or industry conditions and, as a result, our consolidated financial condition and results of operations.

We operate in a highly regulated environment, and are subject to changes, which could increase our cost structure or have other negative impacts on our operations. The banking industry is extensively regulated at the federal and state levels. Insured depository institutions and their holding companies are subject to comprehensive regulation and supervision by financial regulatory authorities covering all aspects of their organization, management and operations. Specifically, the Dodd-Frank Wall Street Reform and Consumer Protection Act has resulted in the elimination of the Office of Thrift Supervision, tightening of capital standards, and the creation of the new Consumer Financial Protection Bureau and has resulted, or will result, in new laws, regulations and regulatory supervisors that are expected to increase our cost of operations. In addition, the change to the Office of the Comptroller of the Currency ("OCC") as our primary regulator may result in interpretations different than those of the Office of Thrift Supervision. The OCC is now the primary regulator of the Bank, and the Federal Reserve Bank is the primary regulator of the Company. In addition to its regulatory powers, the OCC also has significant enforcement authority that it can use to address banking practices that it believes to be unsafe and unsound, violations of laws, and capital and operational deficiencies. Regulation includes, among other things, capital and reserve requirements, permissible investments and lines of business, dividend limitations, limitations on products and services offered, loan limits, geographical limits, consumer credit regulations, community reinvestment requirements and restrictions on transactions with affiliated parties. The system of supervision and regulation applicable to us establishes a comprehensive framework for our

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operations and is intended primarily for the protection of the Deposit Insurance Fund, our depositors and the public, rather than our stockholders. We are also subject to regulation by the SEC. Failure to comply with applicable laws, regulations or policies could result in sanction by regulatory agencies, civil monetary penalties, and/or damage to our reputation, which could have a material adverse effect on our business, consolidated financial condition and results of operations. In addition, any change in government regulation could have a material adverse effect on our business.

As described in Item 7; "Management's Discussion and Analysis of Financial Condition and Results of Operations," under the heading "Capital Resources", each of Citizens Community Bancorp, Inc. and Citizens Community Federal are subject to a Memorandum of Understanding with the OCC, (formerly the OTS) which contains certain restrictions on our operations.

We are subject to increases in FDIC insurance premiums and special assessments by the FDIC, which will adversely affect our earnings. During 2008 and continuing in 2009, higher levels of bank failures have dramatically increased resolution costs of the FDIC and depleted the Deposit Insurance Fund. On July 21, 2010, President Barack Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act, which, in part, permanently raised the current standard maximum deposit insurance amount to $250,000 per customer (up from $100,000). On November 9, 2010, the FDIC issued a Final Rule implementing section 343 of the Dodd-Frank Wall Street Reform and Consumer Protection Act that provides for unlimited insurance coverage of noninterest-bearing transaction accounts. Beginning December 31, 2010, through December 31, 2012, all noninterest-bearing transaction accounts are fully insured, regardless of the balance of the account, at all FDIC-insured institutions. These programs have placed additional stress on the Deposit Insurance Fund. In order to maintain a strong funding position and restore reserve ratios of the Deposit Insurance Fund, the FDIC has increased assessment rates of the insured institutions. In addition, on November 12, 2009, the FDIC adopted a rule requiring banks to prepay three years' worth of estimated deposit insurance premiums by December 31, 2009. We are generally unable to control the amount of premiums that we are required to pay for FDIC insurance. If additional bank or financial institution failures continue or increase, or if the cost of resolving prior failures exceeds expectations, we may be required to pay even higher FDIC premiums than the recently increased levels. These announced increases and any future increases or required prepayments of FDIC insurance premiums may adversely impact our earnings and financial condition.

Customers may decide not to use banks to complete their financial transactions, which could result in a loss of income to us. Technology and other changes are allowing customers to complete financial transactions that historically have involved banks at one or both ends of the transaction. For example, customers can now pay bills and transfer funds directly without going through a bank. The process of eliminating banks as intermediaries, known as disintermediation, could result in the loss of fee income, as well as the loss of customer deposits.

Our internal controls and procedures may fail or be circumvented. Management regularly reviews and updates our internal controls, disclosure controls and procedures, and corporate governance policies and procedures. Any system of controls, however well-designed and operated, is based in part on certain assumptions and can provide only reasonable assurances that the objectives of the system are met. Any (a) failure or circumvention of our controls and procedures, (b) failure to adequately address existing internal control deficiencies, or (c) failure to comply with regulations related to controls and procedures could have a material effect on our business, consolidated financial condition and results of operations. See Item 9A "Controls and Procedures" for further discussion of internal controls.

We could experience an unexpected inability to obtain needed liquidity. Liquidity measures the ability to meet current and future cash flow needs as they become due. The liquidity of a financial institution reflects its ability to meet loan requests, to accommodate possible outflows in deposits, and to take advantage of interest rate market opportunities. The ability of a financial institution to meet its current financial obligations is a function of its balance sheet structure, its ability to liquidate assets and its access to alternative sources of funds. We seek to ensure our funding needs are met by maintaining an appropriate level of liquidity through asset/liability management. If we become unable to obtain funds when needed, it could have a material adverse effect on our business and, in turn, our consolidated financial condition and results of operations.

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Future growth, operating results or regulatory requirements may require us to raise additional capital but that capital may not be available. We are required by federal and state regulatory authorities to maintain adequate levels of capital to support our operations. To the extent our future operating results erode capital or we elect to expand through loan growth or acquisition, we may be required to raise additional capital.

Our ability to raise capital will depend on conditions in the capital markets, which are outside of our control, and on our financial performance. Accordingly, we cannot be assured of our ability to raise capital when needed or on favorable terms. If we cannot raise additional capital when needed, we will be subject to increased regulatory supervision and the imposition of restrictions on our growth and business. These actions could negatively impact our ability to operate or further expand our operations and may result in increases in operating expenses and reductions in revenues that could have a material effect on our consolidated financial condition and results of operations.

We may not be able to attract or retain skilled people. Our success depends, in part, on our ability to attract and retain key people. Competition for the best people in most activities engaged in by us can be intense and we may not be able to hire people or retain them. The unexpected loss of services of one or more of our key personnel could have a material adverse impact on our business because of their skills, knowledge of our local markets, years of industry experience and the difficulty of promptly finding qualified replacement personnel.

We continually encounter technological change. The financial services industry is continually undergoing rapid technological change with frequent introductions of new technology driven by new or modified products and services. The effective use of technology increases efficiency and enables financial institutions to better serve customers and to reduce costs. Our future success depends, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands, as well as to create additional efficiencies in our operations. Many of our competitors have substantially greater resources to invest in technological improvements. We may not be able to effectively implement new technology driven products and services or be successful in marketing these products and services to our customers. Failure to successfully keep pace with technological change affecting the financial services industry could have a material adverse impact on our business and, in turn, our financial condition and results of operations.

Our shares of common stock are thinly traded and our stock price may be more volatile. Because our common stock is thinly traded, its market price may fluctuate significantly more than the stock market in general or the stock prices of similar companies, which are exchanged, listed or quoted on the NASDAQ Stock Market. We believe there are 4,740,238 shares of our common stock held by nonaffiliates as of December 21, 2011. Thus, our common stock will be less liquid than the stock of companies with broader public ownership, and as a result, the trading prices for our shares of common stock may be more volatile. Among other things, trading of a relatively small volume of our common stock may have a greater impact on the trading price of our stock than would be the case if our public float were larger.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

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ITEM 2. DESCRIPTION OF PROPERTIES

Lease Net Book Value
Owned or Expiration at September 30, 2011
Location Leased Date (in thousands)

ADMINISTRATIVE OFFICES:

2174 EastRidge Center

Eau Claire, WI 54701

Lease April 30, 2012

BRANCH OFFICES

Appleton Branch (4)

3701 E Calumet Street

Appleton, WI 54915

Lease January 31, 2014

Black River Falls Branch (4)

611 Highway 54 East

Black River Falls, WI 54615

Lease January 31, 2014

Chippewa Falls Branch (2)

427 W Prairie View Road

Chippewa Falls, WI 54729

Owned N/A $ 316

Chippewa Falls Branch (4)

2786 Commercial Boulevard

Chippewa Falls, WI 54729

Lease January 31, 2016

Eastside Branch (3)

1028 N Hillcrest Parkway

Altoona, WI 54720

Owned N/A $ 281

Gordy's County Market (3)

3310 E Hamilton Ave

Eau Claire, WI 54701

Lease October 4, 2015

Fairfax Branch

219 Fairfax Street

Altoona, WI 54720

Owned N/A $ 729

Fond du Lac Branch (4)

377 N Rolling Meadows Dr

Fond du Lac, WI 54936

Lease January 31, 2014

Mondovi Branch

695 E Main Street

Mondovi, WI 54755

Lease June 30, 2016

Oshkosh Branch (4)

351 S Washburn Street

Oshkosh, WI 54904

Lease January 31, 2014

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ITEM 2. DESCRIPTION OF PROPERTIES (CONTINUED)

Lease Net Book Value
Owned or Expiration at September 30, 2011
Location Leased Date (in thousands)

Rice Lake Branch (4)

2501 West Avenue

Rice Lake, WI 54868

Lease May 10, 2013

Westside Branch

2125 Cameron Street

Eau Claire, WI 54703

Owned N/A $ 260

Wisconsin Dells Branch (4)

130 Commerce Street

Wisconsin Dells, WI 53965

Lease January 31, 2014

Lake Orion Branch (1)

688 S. LaPeer Road

Lake Orion, MI 48362

Lease February 28, 2012

Rochester Hills Branch

310 W Tienken Road

Rochester Hills, MI 48306

Owned N/A $ 349

Brooklyn Park Branch (4)

8000 Lakeland Avenue

Brooklyn Park, MN 55445

Lease January 31, 2014

Faribault Branch (4)

150 Western Avenue

Faribault, MN 55021

Lease January 31, 2014

Hutchinson Branch (4)

1300 Trunk Highway 15 S

Hutchinson, MN 55350

Lease January 31, 2014

Mankato Branch

1901 Madison Ave East, Suite 410

Mankato, MN 56001

Lease May 1, 2016

Oakdale Branch

7035 10 th Street North

Oakdale, MN 55128

Lease September 30, 2014

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Lease Net Book Value
Owned or Expiration at September 30, 2011
Location Leased Date (in thousands)

Red Wing Branch (4)

295 Tyler Road S

Red Wing, MN 55066

Lease March 3, 2013

Winona Branch (4)

955 Frontenac Drive

Winona, MN 55987

Lease January 31, 2014

Menomonie Branch (4)

180 Cedar Falls Road

Menomonie, WI 54751

Lease March 3, 2014

Neenah Branch (4)

1155 Winneconne Avenue

Neenah, WI 54956

Lease April 21, 2014

Wisconsin Rapids Branch (4)

4331 8th Street S.

Wisconsin Rapids, WI 54494

Lease May 26, 2014

Shawano Branch (4)

1244 E Green Bay Street

Shawano, WI 54166

Lease June 9, 2014

Oak Park Heights Branch (4)

5815 Norell Avenue

Oak Park Heights, MN 55082

Lease January 31, 2015

Plover Branch (4)

250 Crossroads Drive

Plover, WI 54467

Lease January 31, 2015

(1) Effective March 1, 2007, Citizens Community Federal has a right to cancel this lease, with the cancellation to take effect 90 days after it exercises the right to cancel.

(2) Effective September 30, 2010, the Chippewa Falls branch was moved from 427 W Prairie View Road to a branch office located within the WalMart at 2786 Commercial Blvd. The building located at 427 W Prairie View Road, Chippewa Falls, Wisconsin was sold in November, 2011.

(3)Effective October 4, 2010, the Eastside branch was moved from 1028 N Hillcrest Parkway, Altoona, Wisconsin to a branch office located within Gordy's County Market at 3310 E Hamilton Ave, Eau Claire, Wisconsin with a lessee option to extend the lease up to two five-year periods, each at predetermined rent rates. The building located at 1028 N Hillcrest Parkway, Altoona, Wisconsin was sold in October 2011.

(4) Leased WalMart locations each have a lessee option to extend the lease by up to two five-year periods, each at predetermined rent rates.

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ITEM 3. LEGAL PROCEEDINGS

On January 4, 2010, we received notice of a demand for arbitration by James G. Cooley, the Company's former President and Chief Executive Officer, from the American Arbitration Association in connection with our termination of his employment and his employment agreement. As part of the demand, Mr. Cooley asserted claims against the Company (and certain members of the Company's Board of Directors) related to breach of contract, wrongful discharge, defamation of character and intentional infliction of emotional distress. Mr. Cooley sought relief in the form of actual damages, punitive damages, attorneys' fees, interest and reimbursement of costs. On March 1, 2010, Mr. Cooley initiated a declaratory judgment action in Wisconsin circuit court seeking a court determination as to whether the Company and certain members of the Company's Board of Directors have a legal obligation to submit Mr. Cooley's arbitration claims to an arbitrator. The declaratory judgment was dismissed on August 26, 2010, and the request for arbitration was subsequently withdrawn on August 26, 2010 as well.

On September 27, 2010, Mr. Cooley filed a lawsuit in the Eau Claire County Circuit court against the Company and the Bank and individual directors thereof, seeking damages for breach of employment contract, violation of public policy in the State of Wisconsin, defamation of character and intentional infliction of emotional distress. On December 7, 2011, the defamation of character and intentional infliction of emotional distress claims were dismissed.

Management believes that the aforementioned remaining claims are without merit. The Company intends to vigorously defend against the claims, although no assurances can be given regarding the outcome of this matter.

In the normal course of business, the Company occasionally becomes involved in various legal proceedings. In our opinion, any liability from such proceedings would not have a material adverse effect on the business or financial condition of the Company.

ITEM 4. [REMOVED AND RESERVED]

PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Historically, trading in shares of our common stock has been limited. Citizens Community Bancorp, Inc. common stock is traded on the NASDAQ Global Market under the symbol "CZWI".

The following table summarizes high and low bid prices and cash dividends declared for our common stock for the periods indicated. Bid prices are as provided by the Yahoo Finance System. The reported high and low prices represent interdealer bid prices, without retail mark-up, mark-downs or commission, and may not necessarily represent actual transactions.

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High Low Cash dividends
per share

Fiscal 2011

First Quarter (three months ended December 31, 2010)

$ 4.50 $ 3.51 $ -  

Second Quarter (three months ended March 31, 2011)

$ 5.70 $ 3.80 $ -  

Third Quarter (three months ended June 30, 2011)

$ 5.85 $ 4.81 $ -  

Fourth Quarter (three months ended September 30, 2011)

$ 6.77 $ 4.86 $ -  

Fiscal 2010

First Quarter (three months ended December 31, 2009)

$ 4.64 $ 3.01 $ -  

Second Quarter (three months ended March 31, 2010)

$ 4.83 $ 3.35 $ -  

Third Quarter (three months ended June 30, 2010)

$ 5.30 $ 3.71 $ -  

Fourth Quarter (three months ended September 30, 2010)

$ 4.49 $ 3.51 $ -  

The closing price per share of Citizens Community Bancorp, Inc. common stock on September 30, 2011 was $5.00.

We had approximately 451 stockholders of record at December 21, 2011. The number of stockholders does not separately reflect persons or entities that hold their stock in nominee or "street" name through various brokerage firms. We believe that the number of beneficial owners of our common stock on that date was substantially greater.

The holders of our common stock are entitled to receive such dividends when and as declared by our Board of Directors and approved by our regulators. In determining the payment of cash dividends, our Board of Directors considers the earnings, capital and debt servicing requirements, financial ratio guidelines of our regulators, our financial condition and other relevant factors.

Through our fiscal year 2009, cash dividends on our common stock had historically been paid on a quarterly basis. No cash dividends were declared in our 2011 or 2010 fiscal years, compared to total dividends of $0.20 per share in our 2009 fiscal year. In December 2009, the OTS restricted our ability to declare and pay dividends indefinitely due to a reduction in our regulatory capital levels resulting from our financial results for our 2009 fiscal year. There is no assurance if or when we will be allowed to pay additional dividends, or in what amounts.

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ITEM 6. SELECTED FINANCIAL DATA

$00,00000 $00,00000 $00,00000 $00,00000 $00,00000
Year ended September 30,
(dollars in thousands, except per share data)
    2011         2010         2009         2008         2007    

Selected Results of Operations Data:

Interest income

$ 29,764 $ 32,759 $ 30,940 $ 26,734 $ 19,346

Interest expense

8,913 11,579 14,688 14,139 8,889

Net interest income

20,851 21,180 16,252 12,595 10,457

Provision for loan losses

5,864 6,901 1,369 721 470

Net interest income after provision for loan losses

14,987 14,279 14,883 11,874 9,987

Fees and service charges

1,913 1,876 1,640 1,352 1,262

Net impairment losses recognized in earnings

(570 (2,261 (7,236 - -

Net gain on sale of available for sale securities

659 - - - -

Goodwill impairment

- (5,593 - - -

Other non-interest income

125 227 366 357 464

Non-interest income (loss)

2,127 (5,751 (5,230 1,709 1,726

Non-interest expense

16,784 16,574 14,925 11,101 10,522

Income (loss) before provision (benefit) for income taxes

330 (8,046 (5,272 2,482 1,191

Income tax provision (benefit)

137 (955 (2,089 1,008 448

Net income (loss

$ 193 $ (7,091 $ (3,183 $ 1,474 $ 743

Per Share Data: (1)

Net income (loss) per share (basic) (1)

$ 0.04 $ (1.39 $ (0.59 $ 0.24 $ 0.11

Net income (loss) per share (diluted) (1)

$ 0.04 $ (1.39 $ (0.59 $ 0.24 $ 0.11

Cash dividends per common share

$ - $ - $ 0.20 $ 0.20 $ 0.20

Book value per share at end of period

$ 10.30 $ 9.75 $ 10.12 $ 11.00 $ 10.98

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CITIZENS COMMUNITY BANCORP, INC.

FIVE YEAR SELECTED CONSOLIDATED FINANCIAL DATA (CONTINUED)

Year ended September 30,
(dollars in thousands, except per share data)
    2011         2010         2009         2008         2007    

Selected Financial Condition Data:

Total assets

536,557 594,365 575,406 480,036 386,113

Securities available for sale

44,338 41,708 56,215 61,776 39,592

Total loans (net of unearned income)

431,746 456,232 442,470 369,710 320,953

Total deposits

448,973 476,302 409,311 297,243 207,734

Short-term borrowings (2)

16,000 33,800 42,605 23,395 60,696

Other borrowings (2)

14,400 64,200 106,805 110,245 96,446

Total shareholders' equity

52,888 49,877 55,365 68,476 78,149

Performance Ratios:

Return on average assets

0.03 (1.21 %)  (0.60 %)  0.34 0.22

Return on average total shareholders' equity

0.38 (13.48 %)  (5.18 %)  2.00 1.09

Net interest margin (3)

3.77 3.84 3.28 3.02 3.77

Net interest spread (3)

Average during period

3.64 3.70 2.98 2.44 3.07

End of period

4.09 4.39 3.53 3.31 3.05

Net overhead ratio (4)

2.59 3.82 3.82 2.17 2.63

Average loan-to-average deposit ratio

95.97 105.32 116.97 137.7 144.65

Average interest-bearing assets to average interest- bearing liabilities

1.08 1.07 1.10 1.17 1.24

Efficiency ratio (5)

71.28 71.18 81.74 77.61 86.37

Asset Quality Ratios:

Non-performing loans to total loans (6)

1.02 1.11 1.31 0.88 0.47

Allowance for loan losses to:

Total loans (net of unearned income)

1.13 0.91 0.44 0.32 0.29

Non-performing loans

111.32 81.53 33.25 36.62 60.92

Net charge-offs to average loans

1.15 1.03 0.16 0.13 0.13

Non-performing assets to total assets

1.07 0.93 1.12 0.68 0.43

Capital Ratios:

Shareholders' equity to assets (7)

9.86 8.39 9.62 14.26 20.24

Average equity to average assets (7)

9.09 9.00 11.82 17.04 21.42

Tier 1 capital (leverage ratio) (8)

10.1 8.9 8.9 9.6 11.5

Total risk-based capital (8)

14.1 11.0 9.6 15.3 18.0

(1) Earnings per share are based on the weighted average number of shares outstanding for the period.
(2) Consists of Federal Home Loan Bank term notes.
(3) Net interest margin represents net interest income as a percentage of average interest-earning assets, and net interest rate

spread represents the difference between the weighted average yield on interest-earning assets and the weighted average cost of interest-bearing liabilities.

(4) Net overhead ratio represents the difference between non-interest expense and non-interest income, divided by average assets.
(5) Efficiency ratio represents non-interest expense, divided by the sum of net interest income and non-interest income, excluding impairment losses from OTTI and Goodwill.
(6) Non-performing loans consist of nonaccrual loans 91+ days past due. Non-performing assets consist of non-performing loans plus other real estate owned plus other collateral owned.
(7) Presented on a consolidated basis.
(8) Presented on a Bank (i.e. regulatory) basis.

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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

GENERAL

The following discussion sets forth management's discussion and analysis of our consolidated financial condition and results of operations that should be read in conjunction with our consolidated financial statements, related notes, the selected financial data and the statistical information presented elsewhere in this report for a more complete understanding of the following discussion and analysis. Years refer to the Company's fiscal years ended September 30, 2011 and 2010.

PERFORMANCE SUMMARY

The following is a brief summary of some of the factors that affected our operating results in 2011. See the remainder of this section for a more thorough discussion. We reported net income of $193 for the year ended September 30, 2011, compared to a net loss of $7,091 for the year ended September 30, 2010. Both basic and diluted income (losses) per share were $0.04 for 2011 compared to ($1.39) for the year ended September 30, 2010. Return on average assets for the year ended September 30, 2011 was 0.03%, compared to (1.21%) for the year ended September 30, 2010. The return on average equity was 0.38% for 2011 and (13.48%) for 2010. No cash dividends were declared in 2011 or 2010.

Key factors behind these results were:

Net interest income and net interest margin both decreased slightly in 2011, primarily due to two factors; (a) remaining higher rate FHLB borrowings and reduced interest income from the corresponding non-agency MBS for which such advances were obtained to fund, and (b) the continued low interest rate environment that has had an adverse affect on loan interest income.

Net interest income was $20,851 for 2011, a decrease of $329, or 1.55% from $21,180 for 2010. Interest income decreased to $29,764 from $32,759, or 9.14% from 2010 to 2011. Meanwhile, interest expense of $8,913 during 2011 decreased from $11,579, or 23.02% during 2010.

The net interest margin for 2011 was 3.77% compared to 3.84% for 2010. The 7 basis point ("bp") decrease resulted primarily from a 6 bp decrease in interest rate spread caused by a 56 bp decrease in the return on interest earning assets, which was partially offset by a 50 bp decrease in the cost in interest-bearing liabilities. Yield on loans decreased 25 bps and average rates paid on deposits decreased 45 bps during these two periods. However, yields on available for sale securities decreased 265 bps year over year.

Loan charge-offs increased from a year ago. Net charge-offs were $5,111 for 2011, an increase of $430, or 9.19%, compared to $4,681 for 2010. However, non-performing loans decreased from $5,084 to $4,400, a $684 or 1.34% decrease from 2010 to 2011. Net loan charge-offs represented 1.15% of average loans outstanding in 2011, compared to 1.03% in 2010.

Non-interest income (loss), which includes valuation losses, was $2,127 for 2011, and ($5,751) for 2010. OTTI losses on securities decreased from ($2,261) in 2010 to ($570) in 2011. We realized $659 of net gains on sale of available for sale securities in 2011. We had no such gains in 2010. Also, in 2010, we recorded impairment losses for the entire $5,593 balance of our goodwill.

Non-interest expense was $16,784 for 2011, an increase of $210 over 2010, due primarily to increases in compensation and litigation expenses offset by a $582 reduction in losses on sale of foreclosed and repossessed collateral.

We recognized tax provision of $137 for 2011, and tax benefit of $955 for 2010.

Total loans were $431,746 at September 30, 2011, a decrease of $24,486, or 5.37% from their levels at September 30, 2010. Total deposits were $448,973 as of September 30, 2011, compared to $476,302 at September 30, 2010, a decrease of $27,329, or 5.74% from their levels at September 30, 2010.

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CRITICAL ACCOUNTING POLICIES

In the course of our normal business activity, management must select and apply many accounting policies and methodologies that are the basis for the financial results presented in our consolidated financial statements. Some of these policies are more critical than others. Below is a discussion of our critical accounting policies.

Allowance for Loan Losses.

We maintain an allowance for loan losses to absorb probable incurred loss in our loan portfolio. The allowance is based on ongoing, quarterly assessments of the estimated probable incurred losses in our loan portfolio. In evaluating the level of the allowance for loan loss, we consider the types of loans and the amount of loans in the loan portfolio, historical loss experience, current adverse situations that may affect the borrower's ability to repay, the estimated value of any underlying collateral and prevailing economic conditions. We follow all applicable regulatory guidance, including the "Interagency Policy Statement on the Allowance for Loan and Lease Losses," issued by the Federal Financial Institutions Examination Council (FFIEC). The Bank's Allowance for Loan Losses Policy conforms to all applicable regulatory expectations. However, based on periodic examinations by regulators and unforeseen changes in the factors affecting the Company's estimates, the amount of allowance for loan losses recorded during a particular period may be adjusted.

Our determination of the allowance for loan losses is based on (1) specific allowances for specifically identified and evaluated impaired loans and their corresponding estimated loss based on likelihood of default, payment history, and the net realizable value of underlying collateral; and (2) a general allowance on loans not specifically identified in (1) above, based on historical loss ratios which are adjusted for qualitative and general economic factors. We continue to refine our allowance for loan losses methodology, with an increased emphasis on historical performance adjusted for applicable economic and qualitative factors.

Assessing the allowance for loan losses is inherently subjective as it requires making material estimates, including estimating the amount and timing of future cash flows expected to be received on impaired loans, any of which estimates may be susceptible to significant change. In our opinion, the allowance, when taken as a whole, reflects estimated probable loan losses in our loan portfolio.

Available for Sale Securities.

Securities are classified as available for sale and are carried at fair value, with unrealized gains and losses reported in other comprehensive income (loss). Amortization of premiums and accretion of discounts are recognized in interest income using the interest method over the estimated lives of the securities.

We evaluate all investment securities on a quarterly basis, and more frequently when economic conditions warrant determining if other-than-temporary impairment exists. A debt security is considered impaired if the fair value is less than its amortized cost at the report date. If impaired, we then assess whether the impairment is other-than-temporary.

Current authoritative guidance provides that an unrealized loss is generally deemed to be other-than-temporary and a credit loss is deemed to exist if the present value of the expected future cash flows is less than the amortized cost basis of the debt security. The credit loss component is recorded in earnings as a component of other-than-temporary impairment in the consolidated statements of operations, while the loss component related to other market factors is recognized in other comprehensive income (loss), provided the Company does not intend to sell the underlying debt security and it is "more likely than not" that the Company will not have to sell the debt security prior to recovery of the unrealized loss.

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We consider the following factors in determining whether a credit loss exists and the period over which the debt security is expected to recover:

The length of time, and extent to which, the fair value has been less than the amortized cost.

Adverse conditions specifically related to the security, industry or geographic area.

The historical and implied volatility of the fair value of the security.

The payment structure of the debt security and the likelihood of the issuer or underlying borrowers being able to make payments that may increase in the future.

The failure of the issuer of the security or the underlying borrowers to make scheduled interest or principal payments.

Any changes to the rating of the security by a rating agency.

Recoveries or additional declines in fair value subsequent to the balance sheet date.

Interest income on securities for which other-than-temporary impairment has been recognized in earnings is recognized at a rate commensurate with the expected future cash flows and amortized cost basis of the securities after the impairment.

Gains and losses on the sale of securities are recorded on the trade date and determined using the specific-identification method.

To determine if other-than-temporary impairment exists on a debt security, the Bank first determines if (1) it intends to sell the security or (2) it is more likely than not that it will be required to sell the security before its anticipated recovery. If either of the foregoing conditions is met, the Bank will recognize other-than-temporary impairment in earnings equal to the difference between the security's fair value and its adjusted cost basis. If neither of the foregoing conditions is met, the Bank determines (a) the amount of the impairment related to credit loss and (b) the amount of the impairment due to all other factors. The difference between the present values of the cash flows expected to be collected and the amortized cost basis is the credit loss. The credit loss is the amount of the other-than-temporary impairment that is recognized in earnings and is a reduction to the cost basis of the security. The amount of the total impairment related to all other factors (excluding credit loss) is included in other comprehensive loss.

We monitor our portfolio investments on an on-going basis and we periodically obtain an independent valuation of our non-agency residential mortgage-backed securities to determine if any other-than-temporary impairment exists on these securities. This analysis is utilized to ascertain whether any decline in market value is other-than-temporary. In determining whether an impairment is other-than-temporary, we consider the length of time and the extent to which the market value has been below cost, recent events specific to the issuer including investment downgrades by rating agencies and economic conditions within the issuer's industry, whether it is more likely than not that we will be required to sell the security before there would be a recovery in value, and credit performance of the underlying collateral backing the securities, including delinquency rates, cumulative losses to date, and prepayment speed.

The independent valuation process includes:

Obtaining individual loan level data directly from servicers and trustees, and making assumptions regarding the frequency of foreclosure, loss severity and conditional prepayment rate (both the entire pool and the loan group pertaining to the bond we hold).

Projecting cash flows based on these assumptions and stressing the cash flows under different time periods and requirements based on the class structure and credit enhancement features of the bond we hold.

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Identifying various price/yield scenarios based on the Bank's book value and valuations based on both hold-to-maturity and current free market trade scenarios. Discount rates were determined based on the volatility and complexity of the security and the yields demanded by buyers in the market at the time of the valuation.

For non-agency residential mortgage-backed securities that are considered other-than-temporarily impaired and for which we have the ability and intent to hold these securities until the recovery of our amortized cost basis, we recognize other-than-temporary impairment in accordance with accounting principles generally accepted in the United States. Under these principles, we separate the amount of the other-than-temporary impairment into the amount that is credit related and the amount due to all other factors. The credit loss component is recognized in earnings and is the difference between the security's amortized cost basis and the present value of expected future cash flows. The amount due to other factors is recognized in other comprehensive income (loss).

Foreclosed and Repossessed Properties.

Foreclosed and repossessed properties acquired through or in lieu of loan foreclosures or repossessions are initially recorded at the lower of carrying cost or fair value, less estimated costs to sell, which establishes a new cost basis. Fair value is determined using a market valuation determined by third party appraisals or broker estimates. If fair value declines subsequent to foreclosure, a write-down is recorded through expense based on an updated third party appraisal less estimated selling costs.

Income Taxes.

Amounts provided for income tax expenses are based on income reported for financial statement purposes and do not necessarily represent amounts currently payable under tax laws. Deferred income taxes, which arise principally from temporary differences between the amounts reported in the financial statements and the tax bases of assets and liabilities, are included in the amounts provided for income taxes. In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income and tax planning strategies which will create taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income, and if necessary, tax planning strategies in making this assessment.

The assessment of tax assets and liabilities involves the use of estimates, assumptions, interpretations, and judgments concerning certain accounting pronouncements and application of specific provisions of federal and state tax codes. There can be no assurance that future events, such as court decisions or positions of federal and state taxing authorities, will not differ from management's current assessment, the impact of which could be material to our consolidated results of our operations and reported earnings.

Goodwill and Other Intangibles.

Goodwill represents the difference between the cost of the acquisition and the fair value of the acquired net assets and liabilities incurred or assumed at the date of exchange, plus costs directly attributable to the acquisition. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition date, and are classified separately under the appropriate balance sheet captions. Goodwill is considered to have an indefinite useful life and is stated at cost less any accumulated impairment losses. Tests for impairment are conducted annually.

Other intangibles consist primarily of core deposit intangibles resulting from several bank acquisitions. Core deposit intangibles are recorded as an asset on our consolidated balance sheets, and are amortized on a straight-line basis, over their estimated remaining useful lives, which were initially determined at the time of acquisition, and reviewed annually as part of our impairment analysis. See Note 1; "Nature of Business and Significant Accounting Policies" and Note 6; "Goodwill and Intangible Assets" to our consolidated financial statements for further discussion of the factors that are considered in testing for goodwill impairment.

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STATEMENT OF OPERATIONS ANALYSIS

2011 compared to 2010

Unless otherwise stated, all monetary amounts in this Management's Discussion and Analysis of Financial Condition and Results of Operations, other than share and per share amounts, are stated in thousands.

Net Interest Income. Net interest income represents the difference between the dollar amount of interest earned on interest-bearing assets and the dollar amount of interest paid on interest-bearing liabilities. The interest income and expense of financial institutions are significantly affected by general economic conditions, competition, policies of regulatory authorities and other factors.

Interest rate spread and net interest margin are used to measure and explain changes in net interest income. Interest rate spread is the difference between the yield on interest earning assets and the rate paid for interest-bearing liabilities that fund those assets. Net interest margin is expressed as the percentage of net interest income to average earning assets. Net interest margin exceeds interest rate spread because non-interest bearing sources of funds ("net free funds"), principally demand deposits and stockholders' equity, also support earning assets. The narrative below discuses net interest income, interest rate spread, and net interest margin.

Net interest income was $20,851 for 2011, compared to $21,180 for 2010. The net interest margin for 2011 was 3.77% compared to 3.84% for 2010. The 7 bp decrease in net interest margin was attributable to a 6 bp decrease in interest rate spread resulting from a 56 bp decline in return on interest-earning assets, which was partially offset by a 50 bp decrease in the cost of interest-bearing liabilities during 2011. Prevailing market interest rates remained lower in 2011 than in other recent years. As a result, on average both our interest earning assets and interest bearing liabilities were repriced at lower interest rates during 2011.

As shown in the rate/volume analysis below, negative volume changes resulted in $121 increase in net interest income in 2011. Loan volume decreases were attributable to more strict loan underwriting practices along with decreased loan demand. Deposit volume decreases were due primarily to pay downs of FHLB borrowings. The increase and changes in the composition of interest earning assets resulted in a $2,995 decrease in interest income for 2011, partially offset by a $2,666 decrease in interest expense due to the composition change in interest-bearing liabilities. Rate changes on interest earning assets decreased interest income by $2,348, but were partially offset by rate changes on interest-bearing liabilities that decreased interest expense by $1,898, for a net impact of a $450 decrease due to changes in interest rates.

For 2011, the yield on interest-earning assets declined to 5.38% from 5.94% for 2010. This was caused, primarily by a decrease of 25 bp in the loan yield and a 265 bp decline in the yield on securities. The average loan yield was 6.29% in 2011 and 6.54% in 2010, respectively. Competitive pricing on new and refinanced loans, tightened credit underwriting standards, as well as increased prepayments due to the current low rate environment, all contributed to reduced loan yields in 2011. Yields on securities decreased due to increases in holdings of lower risk and lower yielding securities, as well as (1) volatility in prepayments, (2) collateral credit defaults, and (3) the non-performing status of several of our remaining non-agency MBS holdings.

For 2011, the cost of interest-bearing liabilities decreased 50 bps from 2.24% in 2010, to 1.74%, resulting, in part, from a continuing decrease in interest rates, generally, in 2011. The combined average cost of interest-bearing deposits was 1.50%, down 45 bp from 2010, primarily resulting from the continued low short-term interest rate environment during 2011. We continue to incur interest expense at higher interest rates on our FHLB borrowings than our core deposits. The relatively longer term FHLB borrowings were originally entered into to fund the purchase of our non-agency MBS portfolio with higher anticipated yields. Due to credit deterioration, prepayments and OTTI, the higher yields anticipated with the MBS purchases in 2007 and 2008 were not realized. Thus, the higher rate FHLB borrowings continue to reduce our overall net interest income and net interest margin.

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We have remained liability sensitive in the short term during the most recent two fiscal years, in which interest rates have declined to historically low levels. However continued low interest rates will enable us to experience a favorable interest rate margin.

Average Balances, Net Interest Income, Yields Earned and Rates Paid. The following table shows interest income from average earning assets, expressed in dollars and yields, and interest expense on average interest-bearing liabilities, expressed in dollars and rates. Also presented is the weighted average yield on interest-earning assets, rates paid on interest-bearing liabilities and the resultant spread at September 30 for each of the fiscal years shown below. No tax equivalent adjustments were made. Non-accruing loans have been included in the table as loans carrying a zero yield.

Average earning assets were $553,601 in 2011 compared to $551,739 in 2010. Average loans outstanding decreased to $441,308 in 2011 from $452,696 in 2010. Average loans to average total assets increased to 78.04% in 2011 from 77.40% in 2010. Interest income on loans decreased $1,849, of which $733 related to the decrease in average outstanding balances and a $1,116 related to a reduction in interest income due to lower yields on such loans. Decreases in loans outstanding in 2011 were the result of more strict underwriting practices and decreased overall loan demand. Reduced overall asset balances improve the Bank's regulatory capital ratios. Balances of securities increased $297 on average. Interest income on securities increased $19 from volume changes and decreased $1,291 from the impact of the rate environment, for a combined $1,272 decrease in interest income on securities in our investment portfolio.

Average interest-bearing liabilities decreased $4,997 in 2011 from 2010 levels, while net free funds (the total of accrued expenses, other liabilities and stockholders' equity less non-interest earning assets) increased $3,287. The decrease in average interest-bearing liabilities is primarily due to decreases in outstanding FHLB borrowings. The increase in net free funds is primarily due to an increase in non-interest earning assets. Average non-interest earning assets increased $4,340 or 17.60%. Average interest-bearing deposits increased $40,934, or 9.52% to $470,767. Interest expense on interest-bearing deposits increased $859 during 2011 from the volume and mix changes and decreased $2,188 from the impact of the rate environment, resulting in an aggregate decrease of $1,329 in interest expense on interest-bearing deposits.

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Year ended September 30, 2011 Year ended September 30, 2010 Year ended September 30, 2009
Average
Outstanding
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average
Outstanding
Balance
Interest
Income/
Expense
Average
Yield/
Rate
Average
Outstanding
Balance
Interest
Income/
Expense
Average
Yield/
Rate

Average interest-earning assets:

Cash and cash equivalents

$ 52,109 $ 112 0.21% $ 43,941 $ 21 0.05% $ 23,769 $ 27 0.11%

Loans

441,308 27,761 6.29% $ 452,696 $ 29,610 6.54% $ 404,335 $ 27,007 6.68%

Interest-bearing deposits

5,645 43 0.76% $ 665 $ 12 1.80% $ 3,894 $ 119 3.06%

Securities available for sale

48,752 1,844 3.78% $ 48,455 $ 3,116 6.43% $ 57,995 $ 3,787 6.53%

FHLB stock

5,787 4 0.07% $ 5,982 $ - 0.00% $ 5,865 $ - 0.00%

Total interest earning assets

$ 553,601 $ 29,764 5.38% $ 551,739 $ 32,759 5.94% $ 495,857 $ 30,940 6.24%

Average interest-bearing liabilities:

Savings Accounts

$ 25,410 $ 36 0.14% $ 25,812 $ 165 0.64% $ 23,162 $ 192 0.83%

Demand deposits

22,776 8 0.04% $ 21,983 $ 29 0.13% $ 19,805 $ 28 0.14%

Money Market

160,934 1,559 0.97% $ 153,045 $ 2,485 1.62% $ 81,922 $ 1,948 2.38%

CD's

237,655 4,990 2.10% $ 209,723 $ 5,202 2.48% $ 205,291 $ 7,446 3.63%

IRA's

23,992 462 1.93% $ 19,270 $ 503 2.61% $ 15,487 $ 544 3.51%

Total deposits

470,767 7,055 1.50% 429,833 8,384 1.95% 345,666 10,158 2.94%

FHLB Advances

42,242 1,858 4.40% 88,173 3,195 3.62% 105,169 4,530 4.31%

Total interest bearing deposits

$ 513,009 $ 8,913 1.74% $ 518,006 $ 11,579 2.24% $ 450,835 $ 14,688 3.26%

Net interest income

$ 20,851 $ 21,180 $ 16,252

Interest rate spread

3.64% 3.70% 2.98%

Net interest margin

3.77% 3.84% 3.28%

Average interest-earning assets to average interest-bearing liabilities

1.08 1.07 1.10

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Rate/Volume Analysis. The following table presents the dollar amount of changes in interest income and interest expense for the components of interest-earning assets and interest-bearing liabilities that are presented in the preceding table. For each category of interest-earning assets and interest-bearing liabilities, information is provided on changes attributable to: (1) changes in volume, which are changes in the average outstanding balances multiplied by the prior period rate (i.e. holding the initial rate constant); and (2) changes in rate, which are changes in average interest rates multiplied by the prior period volume (i.e. holding the initial balance constant). Changes due to both rate and volume which cannot be segregated have been allocated in proportion to the relationship of the dollar amounts of the change in each.

Year ended September 30,

2011 v. 2010

Increase (decrease) due to

Year ended September 30,

2010 v. 2009

Increase (decrease) due to

Volume (1) Rate (1) Total
Increase /
(Decrease)
Volume (1) Rate (1) Total
Increase /
(Decrease)

Interest income:

Cash and cash equivalents

$ 5 $ 86 $ 91 $ 17 $ (23) $ (6)

Loans receivable

(733) (1,116) (1,849) $ 3,174 $ (571) 2,603 

Interest-bearing deposits

58 (27) 31 $ (61) $ (46) (107)

Securities available for sale

19 (1,291) (1,272) $ (619) $ (52) (671)

FHLB stock

4 - 4 $ - $ -

Total interest earning assets

$ (647) $ (2,348) $ (2,995) $ 2,511 $ (692) $ 1,819 

Interest expense:

Savings Accounts

$ (3) $ (126) $ (129) $ 20 $ (47) $ (27)

Demand deposits

1 (22) (21) $ 3 $ (2)

Money Market

122 (1,048) (926) $ 1,372 $ (835) 537 

CD's

632 (844) (212) $ 158 $ (2,402) (2,244)

IRA's

107 (148) (41) $ 118 $ (159) (41)

Total deposits

859 (2,188) (1,329) 1,671 (3,445) (1,774)

FHLB Advances

(1,627) 290 (1,337) $ (668) $ (667) (1,335)

Total interest bearing deposits

(768) (1,898) (2,666) 1,003 (4,112) (3,109)

Net interest income

$ 121 $ (450) $ (329) $ 1,508 $ 3,420 $ 4,928 

(1) the change in interest due to both rate and volume has been allocated in proportion to the relationship to the dollar amounts of the change in each.

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Provision for Loan Losses. We determine our provision for loan losses ("provision", or "PLL"), based on our desire to provide an adequate allowance for loan losses ("ALL") to reflect probable incurred credit losses in our loan portfolio. Based on increased historical charge off ratios and the negative influence of certain qualitative and general economic factors discussed above under " Critical Accounting Policies - Allowance for Loan Losses ", the provision for loan losses necessary to ensure an adequate allowance for loan losses continues to remain at elevated levels.

Net loan charge-offs for the years ended September 30, 2011 and 2010 were $5,111 and $4,681, respectively. Net charge-offs to average loans were 1.15% for 2011 compared to 1.03% for 2010. For 2011, non-performing loans decreased by $684 to $4,400 from $5,084 at September 30, 2010. Refer to the "Risk Management and the Allowance for Loan Losses" section below for more information related to non-performing loans.

We recorded provisions for loan losses of $5,864 and $6,901 for the years ended September 30, 2011 and 2010, respectively. Management believes that the provision taken for the year ended September 30, 2011 is adequate in view of the present condition of the loan portfolio and the sufficiency of collateral supporting non-performing loans. We are continually monitoring non-performing loan relationships and will make provisions, as necessary, if the facts and circumstances change. In addition, a decline in the quality of our loan portfolio as a result of general economic conditions, factors affecting particular borrowers or our market areas, or otherwise, could affect the adequacy of our ALL. If there are significant charge-offs against the ALL or we otherwise determine that the ALL is inadequate, we will need to record an additional PLL in the future. See Note 1 "Allowance for Loan Losses" to our consolidated financial statements in this discussion for further analysis of the provision for loan losses.

Non-Interest Income (loss) . The following table reflects the various components of non-interest income (loss) for the years ended September 30, 2011, 2010 and 2009, respectively.

Twelve months ended Change:
September 30, 2011 over 2010 over
2011 2010 2009 2010 2009

Noninterest Income (loss):

Net gains/(losses) on available-for-sale securities

$ 89 $ (2,261) $ (7,236) (103.94%) (68.75%)

Goodwill impairment

- (5,593) - (100.00%) N/A

Service charges on deposit accounts

1,512 1,514 1,361 (0.13%) 11.24%

Insurance commissions

116 216 355 (46.30%) (39.15%)

Loan fees and service charges

401 362 279 10.77% 29.75%

Other

9 11 11 (18.18%) 0.00%

Total non-interest income (loss)

$ 2,127 $ (5,751) $ (5,230) 9.96% (406.03%)

Non-interest income was $2,127 for the year ended September 30, 2011, an increase of $7,878 over the year ended September 30, 2010. During the year ended September 30, 2011, we recorded other-than-temporary impairment ("OTTI") on available for sale securities of $570, compared to $2,261 of OTTI during the year ended September 30, 2010. Lower OTTI charges resulted from (a) reduced MBS balances due to payoffs and the sale of certain securities, and (b) delays in foreclosures on underlying real estate collateral. Further, net realized gains on sale of available for sale securities were $659 and $0 for the year ended September 30, 2011 and 2010, respectively. Also, in the year ended September 30, 2010, we recorded a charge against earnings for goodwill impairment of $5,593, reflecting the results of management's annual assessment of the ability to realize the benefits of the business combination that gave rise to such goodwill. Subsequent to this charge, the Company's goodwill was reduced to an immaterial level.

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Non-Interest Expense. The following table reflects the various components of non-interest expense for the years ended September 30, 2011, 2010 and 2009, respectively.

$000,00000 $000,00000 $000,00000 $000,00000 $000,00000
Years ended Change:

September 30, 2011 over 2010 over

2011 2010 2009 2010 2009

Non-interest Expense:

Salaries and related benefits

$ 8,348 $ 7,797 $ 7,263 7.07% 7.35% 

Occupancy - net

2,546 2,553 2,203 (0.27% 15.89% 

Office

1,339 1,413 1,515 (5.24% (6.73%)

Data processing

470 308 396 52.60% (22.22%)

Amortization of core deposit

332 333 333 (0.30% 0.00% 

Advertising, marketing and public relations

122 173 242 (29.48% (28.51%)

FDIC premium assessment

910 943 962 (3.50% (1.98%)

Professional services

1,354 1,160 728 16.72% 59.34% 

Other

1,363 1,894 1,283 (28.04% 47.62% 

Total noninterest expense

$ 16,784 $ 16,574 $ 14,925 1.27% 11.05% 

Noninterest expense / Average assets (annualized)

2.97% 2.83% 2.83%

Non-interest expense increased $210 (1.27%) to $16,784 for the year ended September 30, 2011 compared to $16,574 for the same period in 2010. The non-interest expense to average assets ratio was 2.97% for the year ended September 30, 2011 compared to 2.83% for the same period in 2010.

The increases in salaries and related benefits in 2011 over 2010 were primarily due to implementation of a 4% match on employee contributions to our 401K plan. Increases in professional services costs were primarily the result of increased legal fees incurred in defending litigation initiated by the Company's former CEO. Decreases in other non-interest expenses were primarily attributable to a $582 reduction in losses on sale of foreclosed and repossessed collateral.

Income Taxes. Income tax provision was $137 for the year ended September 30, 2011, compared to income tax benefit of $955 for the year ended September 30, 2010. The increase in income tax provision resulted primarily from the income tax effects of: (a) income before income taxes of $330 for the year ended September 30, 2011 compared to a loss before income taxes of $8,046 for the same period in 2010 and (b) the aforementioned goodwill impairment losses recorded in the consolidated statement of operations for the year ended September 30, 2010 for which no tax deduction could be realized.

See Note 1, "Nature of Business and Summary of Significant Accounting Policies" and Note 14, "Income Taxes" in the Notes to Consolidated Financial Statements for a further discussion of income tax accounting. Income tax expense recorded in the consolidated statements of operations involves interpretation and application of certain accounting pronouncements and federal and state tax codes and is, therefore, considered a critical accounting policy. We undergo examination by various taxing authorities. Such taxing authorities may require that changes in the amount of tax expense or valuation allowance be recognized when their interpretations differ from those of management, based on their judgments about information available to them at the time of their examinations.

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BALANCE SHEET ANALYSIS

Loans. Total loans outstanding decreased to $431,746 at September 30, 2011, a 5.37% decrease from September 30, 2010. This follows a 3.11% increase from September 30, 2009 to September 30, 2010. The following table reflects the composition, or mix, of the loan portfolio at September 30, for the last five completed fiscal years:

2011 2010 2009 2008 2007

Amount Percent Amount Percent Amount Percent Amount Percent Amount Percent

Real Estate Loans:

One to four-family first mortages

$ 268,602  62.2%  $ 254,821  55.9%  $ 230,412  52.1%  $ 193,958  52.5%  $ 177,281  55.2% 

Second mortgages

6,547  1.5%  7,674  1.7%  9,639  2.2%  10,774  2.9%  10,461  3.3% 

Multi-family and commercial

190  0.0%  196  0.0%  174  0.0%  180  0.0%  215  0.1% 

Total real estate loans

$ 275,339  63.8%  $ 262,691  57.6%  $ 240,225  54.3%  $ 204,912  55.4%  $ 187,957  58.6% 

Consumer Loans:

Automobile (1)

15,716  3.6%  18,542  4.1%  24,875  5.6%  25,887  7.0%  27,168  8.5% 

Other secured personal loans (2)

139,126  32.2%  171,135  37.5%  172,040  38.9%  133,181  36.0%  100,966  31.5% 

Unsecured personal loans (3)

2,583  0.6%  4,636  1.0%  5,655  1.3%  5,797  1.6%  4,610  1.4% 

Total consumer loans

$ 157,425  36.5%  $ 194,313  42.6%  $ 202,570  45.8%  $ 164,865  44.6%  $ 132,744  41.4% 

Gross loans

$ 432,764  $ 457,004  $ 442,795  $ 369,777  $ 320,701 

Net deferred loan costs

$ (1,018) (0.2%) $ (772) (0.2%) $ (325) (0.1%) $ (67) (0.0%) $ 252  0.1% 

Total loans (net of unearned income)

$ 431,746  100.0%  $ 456,232  100.0%  $ 442,470  100.0%  $ 369,710  100.0%  $ 320,953  100.0% 

Allowance for loan losses

$ (4,898) $ (4,145) $ (1,925) $ (1,192) $ (926)

Total loans receivable, net

$ 426,848  $ 452,087  $ 440,545  $ 368,518  $ 320,027 

At September 30, 2011, the real estate loans comprised $275,339, or 63.8 percent of total loans. These loans increased $12,648 or 4.8 percent from their balance at September 30, 2010. Residential real estate loans consist of fixed-rate conventional home mortgages and home equity loans. Consumer loans (secured and unsecured) comprised $157,425, or 36.5 percent of total loans as of September 30, 2011. Consumer loans decreased by $36,888, or 19.0% at September 30, 2011 from their 2010 fiscal year balances. Consumer loans consist of short-term installment loans, direct and indirect personal property loans, and other personal loans. Decreases in consumer loans resulted from (a) reduced consumer loan demand, (b) reducing the geographical areas in which we are pursuing indirect consumer loans, and (c) higher charge-off levels. Substantially all of our consumer loans are secured by personal property. Real estate and consumer loan demand, generally, has remained weak throughout 2011, and we anticipate this trend to continue into 2012.

Our loan portfolio is diversified by types of borrowers and industry groups within the market areas that we serve. Significant loan concentrations are considered to exist for a financial entity when the amounts of loans

to multiple borrowers engaged in similar activities cause them to be similarly impacted by economic or other conditions. Management believes that no significant concentrations exist within our loan portfolio with respect to loan type, geographic location or any other relevant factor. See Note 4, "Loans / Allowance for Loan Losses" of our consolidated financial statements for tables and discussion regarding the composition of our loan portfolio.

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The following table sets forth, for our last five completed fiscal years, fixed and adjustable rate loans in our loan portfolio:

2011 2010 2009 2008 2007 2006

Amount Percent Amount Percent Amount Percent Amount Percent Amount Percent Amount Percent

Fixed Rate Loans:

Real estate

One to four-family first mortages

$ 266,239  61.7% $ 252,268  55.3% $ 226,856  51.3% $ 189,247  51.2% $ 170,127  53.0% $ 148,211  57.2%

Second mortgages

5,834  1.4% 7,200  1.6% 9,186  2.1% 10,373  2.8% 9,989  3.1% 8,367  3.2%

Multi-family and commercial

190  0.0% 196  0.0% 174  0.0% 180  0.0% 215  0.1% 240  0.1%

Total fixed rate real estate loans

272,263  63.1% 259,664  56.9% 236,216  53.4% 199,800  54.0% 180,331  56.2% 156,818  60.5%

Consumer loans

202,570  164,865  132,744  93,603 

Total fixed rate loans

272,263  63.1% 259,664  56.9% 438,786  99.2% 364,665  98.6% 313,075  97.5% 250,421  96.6%

Adjustable Rate Loans:

Real estate

One to four-family first mortages

2,363  0.5% 2,553  0.6% 3,556  0.8% 4,711  1.3% 7,154  2.2% 8,024  3.1%

Second mortgages

713  0.2% 474  0.1% 453  0.1% 401  0.1% 472  0.1% 794  0.3%

Multi-family and commercial

0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

Total adjustable rate real estate loans

3,076  0.7% 3,027  0.7% 4,009  0.9% 5,112  1.4% 7,626  2.4% 8,818  3.4%

Consumer loans

157,425  194,313 

Total adjustable rate loans

160,501  37.2% 197,340  43.3% 4,009  0.9% 5,112  1.4% 7,626  2.4% 8,818  3.4%

Gross loans

432,764  457,004  442,795  369,777  320,701  259,239 

Net deferred loan costs

(1,018) (0.2%) (772) (0.2%) (325) (0.1%) (67) (0.0%) 252  0.1% 63  0.0%

Total loans (net of unearned income)

431,746  100.0% 456,232  100.0% 442,470  100.0% 369,710  100.0% 320,953  100.0% 259,302  100.0%

Allowance for loan losses

(4,898) (4,145) (1,925) (1,192) (926) (835)

Total loans receivable, net

$ 426,848  $ 452,087  $ 440,545  $ 368,518  $ 320,027  $ 258,467 

Loans and their contractual maturities for the years presented are as follows:

Real Estate Consumer

One to Four-Family
First Mortgage (1)
Second Mortgage Multi-Family and
Commercial
Automobile Secured Personal Unsecured
Personal
Total

Amount Weighted
Average
Rate
Amount Weighted
Average
Rate
Amount Weighted
Average
Rate
Amount Weighted
Average
Rate
Amount Weighted
Average
Rate
Amount Weighted
Average
Rate
Amount Weighted
Average
Rate

2012 (2)

$ 5,503 2.78 $ 1,303 6.90 $ - -    $ 1,235 8.53 $ 2,705 5.20 $ 1,338 13.85 $ 12,084 5.58%

2013

880 2.37 722 7.95 28 3.25% 3,054 8.86 5,273 8.34 361 9.53 10,318 7.99%

2014

650 4.02 808 8.14 - -    6,229 7.87 11,330 8.46 648 9.11 19,665 8.13%

2015-2016

2,627 4.68 1,729 8.24 133 6.00% 4,813 6.39 23,234 8.02 165 8.45 32,701 7.52%

2017-2018

5,008 5.11 816 8.69 29 6.75% 296 6.14 20,474 8.07 8 7.99 26,631 7.51%

2019-2033

103,255 4.77 816 7.72 - -    89 8.49 76,110 8.06 63 8.54 180,333 6.18%

2034 and after

150,679 5.56 353 5.98 - -    - - - - - - 151,032 5.56%

$ 268,602 5.17 $ 6,547 7.80 $ 190 5.71% $ 15,716 7.64 $ 139,126 8.04 $ 2,583 11.56 $ 432,764 6.26%

(1) Includes $236.8 million of loans with a payable-on-demand clause.
(2) Includes home equity lines of credit, credit card loans, loans having no stated maturity and overdraft loans.

Our management believes that the critical factors in the overall management of credit or loan quality are sound loan underwriting and administration, systematic monitoring of existing loans and commitments, effective loan review on an ongoing basis, allowance to provide for incurred loan losses, and reasonable non-accrual and charge-off policies.

Risk Management and the Allowance for Loan Losses. The loan portfolio is our primary asset subject to credit risk. To address this credit risk, we maintain an ALL for probable and inherent credit losses through periodic charges to our earnings. These charges are shown in our consolidated statements of operations as Provision for Loan Losses. See "Provision for Loan Losses" above. We attempt to control, monitor and minimize credit risk through the use of prudent lending standards, a thorough review of potential borrowers prior to lending and ongoing and timely review of payment performance. Asset quality administration, including early identification of loans performing in a substandard manner, as well as timely and active resolution of problems, further enhances management of credit risk and minimization of loan losses. Any losses that occur and that are charged off against the ALL are periodically reviewed with specific efforts focused on achieving maximum recovery of both principal and interest.

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At least quarterly, we review the adequacy of the ALL. Based on an estimate computed pursuant to the requirements of ASC 450-10, Accounting for Contingencies and ASC 310-10, Accounting by Creditors for Impairment of a Loan , the analysis of the ALL consists of three components: (i) specific credit allocation established for expected losses relating to specific individual loans for which the recorded investment in the loan exceeds its fair value; (ii) general portfolio allocation based on historical loan loss experience for significant loan categories; and (iii) general portfolio allocation based on qualitative factors such as economic conditions and other factors specific to the markets in which we operate. In addition, management evaluates ALL methodology from time to time to assess whether modifications are appropriate in light of market conditions, identifiable trends, regulatory pronouncements or other factors. Management is currently reviewing its ALL methodology and may make modifications to it as necessary. We believe that any modifications or changes to the ALL methodology would be to enhance the reliability of the ALL.

The specific credit allocation for the ALL is based on a regular analysis of all loans that are considered troubled debt restructurings ("TDRs"). See Note 3 "Loans/Allowance for Loan Losses" of our consolidated financial statements for information on what we consider to be a TDR. With respect to TDRs and in compliance with ASC 310-10, the fair value of the loan is determined based on either the present value of expected cash flows discounted at the loan's effective interest rate, the market price of the loan, or, if the loan is collateral dependent, the fair value of the underlying collateral less the estimated cost of disposal. At September 30, 2011, we have 97 such loans, the majority of these loans are secured by real estate or personal property. Their aggregate book value is $6,662 as of September 30, 2011. The total of the difference between book value and fair value on individual loans where estimated fair value was less than their book value (i.e. we deemed impairment to exist) was $644 as of September 30, 2011.

$000,000 $000,000 $000,000 $000,000 $000,000
Quarters ended
9/30/11 6/30/11 3/31/11 12/31/10 9/30/10

Component 1 - Specific credit allocation

$ 644 696 707 635 $ 734

Component 2 - General and unallocated allowance

4,254 3,959 3,797 3,777 3,411

Allowance for loan losses

$ 4,898 $ 4,655 $ 4,504 $ 4,412 $ 4,145

At September 30, 2011, the allowance for loan losses was $4,898, or 1.13% of the total loan portfolio, compared to allowance for loan losses of $4,145, or 0.91% of the total loan portfolio at September 30, 2010. This level was based on our analysis of the loan portfolio risk at September 30, 2011, as discussed above.

All of the factors we take into account in determining the ALL in general categories are subject to change; thus the allocations are our best estimate of the loan loss categories in which the probable loss has occurred. As loan balances and estimated losses in a particular loan type decrease or increase and as the factors and resulting allocations are monitored by management, changes in the risk profile of the various parts of the loan portfolio may be reflected in the allowance allocated. The general component covers non-impaired loans and is based on historical loss experience adjusted for qualitative factors. The unallocated portion of the ALL is intended to account for minor imprecision in the estimation process. In addition, management continues to refine the ALL estimation process as new information becomes available.

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The following table identifies the various components of non-performing assets as of the dates indicated below:

$0,000,000 $0,000,000 $0,000,000 $0,000,000 $0,000,000
September 30,
2011 2010 2009 2008 2007

Nonperforming assets:

Nonaccrual loans

$ 4,400 $ 5,084 $ 5,789 $ 3,255 $ 1,520 

Accruing loans past due 90 days or more

- - - -

Total nonperforming loans ("NPLs")

4,400 5,084 5,789 3,255 1,520 

Other real estate owned

1,153 372 562 - 94 

Other collateral owned

207 76 74 - 29 

Total nonperforming assets ("NPAs")

$ 5,760 $ 5,532 $ 6,425 $ 3,255 $ 1,643 

Average outstanding loan balance

$ 443,989 $ 452,696 $ 404,335 $ 344,654 $ 285,668 

Loans, end of year

431,746 456,232 442,470 369,710 320,953 

Total assets, end of year

536,557 594,365 575,406 480,036 386,113 

ALL, at beginning of year

4,145 1,925 1,192 926 835 

Loans charged off:

Real estate loans

(2,476) (1,168) (40) (44) (83)

Consumer loans

(2,882) (3,608) (633) (448) (330)

Total loans charged off

(5,358) (4,776) (673) (492) (413)

Recoveries of loans previously charged off:

Real estate loans

46 44 1 -

Consumer loans

201 51 36 37 34 

Total recoveries of loans previously charged off:

247 95 37 37 34 

Net loans charged off ("NCOs")

(5,111) (4,681) (636) (455) (379)

Additions to ALL via provision for loan losses charged to operations

5,864 6,901 1,369 721 470 

ALL, at end of year

$ 4,898 $ 4,145 $ 1,925 $ 1,192 $ 926 

Ratios:

ALL to NCOs

0.96 0.89 3.03 2.62 2.44 

NCOs to average loans

1.15% 1.03% 0.16% 0.13% 0.13% 

ALL to total loans

1.13% 0.91% 0.44% 0.32% 0.29% 

NPLs to total loans

1.02% 1.11% 1.31% 0.88% 0.47% 

NPAs to total assets

1.07% 0.93% 1.12% 0.68% 0.43% 

As the table above indicates, the ALL at September 30, 2011 was $4,898 compared with $4,145 at year-end 2010. Loans decreased 5.4% in 2011, while the allowance as a percent of total loans increased to 1.13% from 0.91% at year-end 2010. Net real estate loan charge-offs represented 47.6% of the total net charge-offs, and consumer loan charge-offs represented 52.4% of the total net-charge-offs. Net loan charge-offs were at higher

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levels in 2011 due to (a) 2011 being the first full year under more uniform and aggressive loan charge-off and collection practices, and (b) continued deterioration in both the real estate and consumer loan portfolios resulting from the prolonged general economic downturn, resulting in loan charge-offs above historical levels. The ALL, as a percentage of total loans, increased in 2011 as a result of management's decision to record provision for loan losses in excess of current net loan charge-off levels during the year ended September 30, 2011. Loans charged-off are subject to periodic review and specific efforts are taken to achieve maximum recovery of principal, accrued interest and related expenses.

Nonperforming Loans, Potential Problem Loans and Foreclosed Properties. We employ early identification of non-accrual and problem loans in order to minimize the risk of loss. Non-performing loans are defined as non-accrual loans. The accrual of interest income is discontinued when a loan becomes more than 91 days past due as to principal and interest. When interest accruals are discontinued, interest credited to income is reversed. If collection is in doubt, cash receipts on non-accrual loans are used to reduce principal rather than recorded as interest income. Restructuring a loan typically involves the granting of some concession to the borrower involving a loan modification, such as payment schedule or interest rate changes. Restructured loans may involve loans that have had a charge-off taken against the loan to reduce the carrying amount of the loan to fair market value as determined pursuant to ASC 310-10. Restructured loans that comply with the restructured terms are considered performing loans.

Non-performing loans decreased $684 (13.45%) during the year ended September 30, 2011 from their balances at 2010 fiscal year end. The non-performing loan relationships are secured primarily by collateral including residential real estate or the consumer assets financed by the loans.

Our non-performing assets were $5,760 at September 30, 2011, or 1.07% of total assets. This represented an increase from $5,532, or 0.93% of total assets, at September 30, 2010. The increase since September 30, 2010 was primarily due to increases in other real estate owned and other collateral owned, which is comprised of foreclosed collateral assets held by the Bank until sold.

Other real estate owned (REO) increased by $781 and other collateral owned increased by $131 during the year ended September 30, 2011 from their balances as of September 30, 2010. The increase in other REO is due to an increase in foreclosed properties.

Securities Available for Sale. We manage our securities portfolio in an effort to enhance income, improve liquidity, and meet the Qualified Thrift Lender test imposed by our primary regulator, the OCC.

Our total investment portfolio was $44,338 at September 30, 2011 compared with $41,708 at September 30, 2010. The securities in our non-agency residential mortgage-backed securities (MBS) portfolio were originally purchased throughout 2007 and in early 2008 and are generally secured by prime 1-4 family residential mortgage loans. These securities were all rated "AAA" or the equivalent by major credit rating agencies at the time of their original purchase. Since the time of purchase, $12,918 was downgraded from investment grade to below investment grade. This represents the entire remaining September 30, 2011 book value of the non-agency residential MBS portfolio. The market for these securities remains highly volatile in response to uncertainty and illiquidity in the financial markets and a general deterioration in economic conditions. Taking into consideration these developments, we have determined that it is likely we will not collect all amounts due according to the contractual terms of these securities.

During 2011, the Bank sold 14 agency and 10 non-agency mortgage-backed securities ("MBS") with an aggregate book value of $57,772, resulting in a net realized gain of $659. The sales were executed in order to (a) take advantage of current favorable market prices to minimize realized losses on certain non-agency MBS, (b) reduce the Bank's exposure to credit risk within its non-agency MBS portfolio, and (c) improve the Bank's risk-based capital position by eliminating certain MBS securities which represented higher risk-weighted assets for regulatory capital computation purposes. From the date of their purchase until the date of their sale, the Bank had previously recognized $4,861 of other-than-temporary impairment in earnings on the aforementioned 10 non-

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agency mortgage-backed securities. Management intends to continue monitoring opportunities to liquidate the remaining six non-agency mortgage-backed securities, should market conditions present opportunities that would improve the Banks securities portfolio risk profile and regulatory risk-based capital while realizing selling prices at or near the Bank's adjusted book value in these securities.

The results of our quarterly analyses indicated other-than-temporary impairment ("OTTI") totaling $1,177 for the year ended September 30, 2011, compared to $5,770 for the year ended September 30, 2010. The credit related component of OTTI, which required charges to earnings were $620 for the year ended September 30, 2011, compared to $2,276 for the year ended September 30, 2010. Additionally, we reduced other comprehensive income (before tax), a component of stockholders' equity, by $607, and $3,509 in 2011 and 2010, respectively, for the portion of OTTI attributable to non-credit related factors such as market volatility. Lower OTTI charges for the year ended September 30, 2011 resulted from (a) reduced MBS balances due to payoffs and the sale of certain securities, and (b) delays in foreclosures on underlying real estate collateral.

The following table is a roll forward of the amount of other-than-temporary impairment, related to credit losses, recognized in earnings.

$0,000,000

September 30, 2010, balance of OTTI related to credit losses

$ 9,497 

Credit portion of OTTI recognized during the year ended September 30, 2011

620 

Cash payments received on a security in exccess of the security's book value adjusted for previously recognized credit portion of OTTI

(50)

Credit portion of OTTI previously recognized on a security in default

(2,798)

Credit portion of OTTI previously recognized on securities sold during the period

(4,861)

September 30, 2011, balance of OTTI related to credit losses

$ 2,408 

We believe that the remaining fair value of our non-agency MBS portfolio, totaling $9,143 remains subject to numerous factors outside of our control and future quarterly evaluations of fair value could result in additional OTTI losses.

On September 30, 2011, all six securities included in our non-agency residential MBS have unrealized losses currently included in accumulated other comprehensive income. These losses represent a 29.2 percent decline in value in comparison to our remaining amortized cost basis of these securities. While performance of the non-agency residential mortgage-backed securities has deteriorated and the securities have been subject to downgrades, these unrealized losses relate principally to the continued volatility of the securities markets and are not due to changes in the financial condition of the issuer, the quality of any underlying assets, or applicable credit enhancements.

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The amortized cost and market values of our available-for-sale securities as of the periods indicated below were as follows:

$0,000,000 $0,000,000
Amortized
Cost
Fair
Value

September 30, 2011

Floating Rate Agency Bonds

$ 25,215 $ 25,212

Residential Agency MBS

9,719 9,983

Residential Non-agency MBS

12,918 9,143

Totals

$ 47,852 $ 44,338

September 30, 2010

Residential Agency MBS

$ 16,240 $ 16,709

Residential Non-agency MBS

33,772 24,999

Totals

$ 50,012 $ 41,708

The following tables show the fair value and gross unrealized losses of securities with unrealized losses at September 30, 2011 and 2010, respectively, aggregated by investment category and length of time that the individual securities have been in a continuous unrealized loss position:

$0,000,000 $0,000,000 $0,000,000 $0,000,000 $0,000,000 $0,000,000
Less than 12 Months 12 Months or More Total

Fair
Value
Unrealized
Losses
Fair
Value
Unrealized
Losses
Fair
Value
Unrealized
Losses

September 30, 2011:

Floating Rate Agency Bonds

$ 13,561 $ 27 $ - $ - $ 13,561 $ 27

Residential Agency MBS

- - - - - -

Residential Non-agency MBS

- - 9,143 3,775 9,143 3,775

Total Securities

$ 13,561 $ 27 $ 9,143 $ 3,775 $ 22,704 $ 3,802

September 30, 2010:

Floating Rate Agency Bonds

$ - $ - $ - $ - $ - $ -

Residential Agency MBS

- - - -

Residential Non-agency MBS

- - 24,999 8,773 24,999 8,773

Total Securities

$ - $ - $ 24,999 $ 8,773 $ 24,999 $ 8,773

As noted above, over the past several quarters, the rating agencies have revised downward their original ratings on thousands of mortgage-backed securities which were issued during the 2001-2007 time period. As of September 30, 2011, we held $9,143 in fair value of investments that were originally rated "Investment Grade" but have been downgraded to "Below Investment Grade" by at least one of three recognized rating agencies.

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The composition of our available-for-sale portfolio by credit rating as of the periods indicated was as follows:

$000,000 $000,000 $000,000 $000,000
September 30,
2011 2010
Amortized
Cost
Fair
Value
Amortized
Cost
Fair
Value

Agency

$ 34,934 $ 35,195 $ 16,240 $ 16,709

AAA

- - 4,514 4,380

A

- - 6,041 5,444

BBB

- -

Below investment grade

12,918 9,143 23,217 15,175

Total

$ 47,852 $ 44,338 $ 50,012 $ 41,708

Utilizing a third party firm, we obtain an independent valuation of our non-agency MBS portfolio on a quarterly basis. Our management and Board of Directors review the results of this independent valuation and considers additional testing to determine if additional write-downs of the MBS portfolio are warranted.

The Bank has pledged certain of its U.S. Agency securities as collateral against a borrowing line with the Federal Reserve Bank. However, as of September 30, 2011, there were no borrowings outstanding on the Federal Reserve line of credit.

Goodwill and Intangibles. Goodwill is not amortized, but is subject to impairment tests on an annual basis, or more frequently if deemed appropriate. The Company enlisted an independent valuation expert to assist in assessing the carrying value of goodwill as of August 31, 2010, and to determine the likelihood and extent of impairment. The assessment focused on the fair value of the Company, as measured by several different accepted methods, relative to the Company's book value (i.e. stockholders' equity per our consolidated balance sheet).

At the August 31, 2010 measurement date, the aggregate estimated fair value of the Company was $49 million, which was less than the carrying value of the Company, or its stockholders' equity of $56 million. Based primarily on this analysis, management determined that the entire goodwill balance of $5,593 was impaired, and subsequently charged $5,593 in goodwill impairment to earnings on September 30, 2010.

We have other intangibles of $483, comprised of core deposit intangible assets arising from various acquisitions from 2002 through 2008. Amortization expense, calculated on a straight line basis, was $332 and $333 for each of the years ended September 30, 2011 and 2010, respectively. Annually, we assess the reasonableness of the remaining useful life assumptions assigned to each core deposit intangible asset. No changes were made in the remaining useful lives of our core deposit intangibles, which originally ranged from approximately 7 to 15 years.

Deposits. Deposits are our largest source of funds. Average total deposits for 2011 were $470,767, an increase of 9.52% from 2010. Deposits decreased to $448,973 at September 30, 2011, from $476,302 at September 30, 2010, due primarily to a $33,603 decrease in institutional deposits. Core deposits showed year over year growth. Non-CD deposits increased $680, consisting of a $6,731 decrease in non-CD deposits from our in-store branches opened in 2008 and 2009, and an offsetting increase of $7,411 on non-CD deposits in our traditional branches. We continue to grow core deposits through effective execution of our branch growth strategy, and by expanding our deposit product offerings. Management expects to continue to place emphasis on both retaining and generating additional core deposits in 2012 through continued competitive pricing of deposit products and through the branch delivery systems that have already been established.

Brokered deposits decreased from $297 at September 30, 2010 to $0 at September 30, 2011. The reduction in brokered certificates of deposit was a result of management's decision to allow those deposits to mature in order to reduce our reliance on such deposits. Corresponding liquidity requirements have been replaced, as needed, by core deposits.

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Federal Home Loan Bank (FHLB) advances (borrowings). FHLB advances decreased from $64,200 as of September 30, 2010, to $30,400 as of September 30, 2011. Increases in core deposits, decreases in loan demand and pay downs on our MBS portfolio, all continue to reduce our reliance on FHLB borrowings to meet liquidity needs. Management continues to assess various strategies to potentially restructure our FHLB borrowings. Due to significant prepayment penalties imposed by the FHLB, and the relatively short maturities on our remaining FHLB borrowings, none of the strategies researched have been determined to be more effective from either a risk or cost perspective relative to holding our remaining FHLB borrowings to their scheduled maturities. $16,000 of our FHLB borrowings, at a weighted average rate of 4.46%, mature during the fiscal year ended September 30, 2012. We expect this source of funding to be replaced by either core deposits, additional FHLB borrowings, or a combination thereof, all at lower interest rates than the maturing FHLB borrowings.

Stockholders' Equity. Total stockholders' equity was $52,888 at September 30, 2011, versus $49,877 at September 30, 2010. The increase resulted from net income of $193 for the year ended September 30, 2011, along with increases in other comprehensive income related to: (a) unrealized gains on available for sale securities, net of tax; $2,136; (b) changes in unrealized gain, resulting from sale of available for sale securities, net of tax; $395; and (c) changes for realized losses on available for sale securities for OTTI write-down, net of tax of $342.

Liquidity and Asset / Liability Management. Liquidity management refers to our ability to ensure cash is available in a timely manner to meet loan demand and depositors' needs, and meet other financial obligations as they become due without undue cost, risk or disruption to normal operating activities. We manage and monitor our short-term and long-term liquidity positions and needs through a regular review of maturity profiles, funding sources, and loan and deposit forecasts to minimize funding risk. A key metric we monitor is our liquidity ratio, calculated as cash and investments with maturities less than one-year divided by deposits with maturities less than or equal to one-year. At September 30, 2011, our liquidity ratio was 22.48 percent, above our targeted liquidity ratio of 10 percent.

Our primary sources of funds are deposits; amortization, prepayments and maturities of outstanding loans; and other short-term investments and funds provided from operations. We use our sources of funds primarily to meet ongoing commitments, to pay maturing certificates of deposit and savings withdrawals, and to fund loan commitments. While scheduled payments from the amortization of loans and maturing short-term investments are relatively predictable sources of funds, deposit flows and loan prepayments are greatly influenced by general interest rates, economic conditions and competition. Although $89,094 of our $242,739 (36.7%) CD portfolio will mature within the next 12 months, we have historically retained over 75 percent of our maturing CD's. Through new deposit product offerings to our branch customers, we are currently attempting to lengthen deposit maturities. In our present interest rate environment, and based on maturing yields this should also improve our cost of funds. We believe that the expansion of our in-store branch network in attracting core deposits will enhance long-term liquidity, and is a key component to our broader liquidity management strategy.

We maintain access to additional sources of funds including FHLB borrowings and lines of credit with both the Federal Reserve Bank and the United Bankers Bank. We utilize FHLB borrowings to leverage our capital base, to provide funds for our lending and investment activities, and to manage our interest rate risk. Our borrowing arrangement with the FHLB calls for pledging certain qualified real estate loans, and borrowing up to 75% of the value of those loans, not to exceed 35% of the Bank's total assets. Currently, we have approximately $148,000 available under this arrangement. We also maintain lines of credit of $9,000 with the Federal Reserve Bank, and $5,000 with United Bankers Bank as part of our contingency funding plan.

Off-Balance Sheet Liabilities . Some of our financial instruments have off-balance sheet risk. These instruments include unused commitments for credit cards, lines of credit, overdraft protection lines of credit and home equity lines of credit, as well as commitments to extend credit. As of September 30, 2011, the Company had approximately $4,400 in unused commitments, compared to approximately $8,800 in unused commitments as of September 30, 2010. The decrease in unused commitments is due to the decrease in unused available credit commitments on our credit card portfolio from $4,969 at September 30, 2010 to $0 at September 30, 2011. The credit card portfolio was sold during the first fiscal quarter of the fiscal year ended September 30, 2011.

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Capital Resources. As of September 30, 2011, our Tier 1 and Risk-based capital levels exceeded levels necessary to be considered "Well Capitalized" under Prompt Corrective Action provisions. However, as a result of certain provisions of the Memorandum of Understanding discussed below, the OCC classifies the Bank as "Adequately Capitalized". Current OCC guidance requires the Bank to apply significantly increased risk weighting factors to certain non-agency mortgage-backed securities whose prevailing bond agency ratings have been downgraded due to perceived increases in credit risk. This results in required risk based capital levels that are, in some cases, many times greater than the adjusted par value of the securities.

Actual For Capital
Adequacy Purposes
To Be Well
Capitalized

Under Prompt
Corrective

Action Provisions
Amount Ratio Amount Ratio Amount Ratio

As of September 30, 2011 (Audited)

Total capital (to risk weighted assets)

$ 58,396,000 14.1 $ 33,151,000 >= 8.0 $ 41,439,000 >= 10.0%

Tier 1 capital (to risk weighted assets)

54,182,000 13.1 16,575,000 >= 4.0 24,863,000 >= 6.0%

Tier 1 capital (to adjusted total assets)

54,182,000 10.1 21,527,000 >= 4.0 26,909,000 >= 5.0%

Tangible capital (to tangible assets)

54,182,000 10.1 8,073,000 >= 1.5 NA NA

As of September 30, 2010 (Audited)

Total capital (to risk weighted assets)

$ 56,858,000 11.0 $ 41,386,000 >= 8.0 $ 51,732,000 >= 10.0%

Tier 1 capital (to risk weighted assets)

53,447,000 10.3 20,693,000 >= 4.0 31,039,000 >= 6.0%

Tier 1 capital (to adjusted total assets)

53,447,000 8.9 23,941,000 >= 4.0 29,927,000 >= 5.0%

Tangible capital (to tangible assets)

53,447,000 8.9 8,978,000 >= 1.5 NA NA

The Bank and the Company each continue to operate under Memoranda of Understanding (the "MOU"), issued December 23, 2009, by the OTS (our former primary federal regulator). The MOU resulted from issues noted during the examination of the Bank conducted by the OTS, the report on which was dated July 27, 2009. The MOU identified the need for improved management and monitoring of (a) business and capital planning, (b) asset quality, (c) liquidity, and (d) concentrations of credit. The MOU also called for a formalized internal audit and compliance plan and prohibits the Bank from declaring dividends, and the Company from issuing debt without the prior consent of our primary regulator (i.e. the OCC). Under the MOU, the Bank is required to maintain Tier 1 and Risk-based Capital levels of 8.0% and 10.0%, respectively, and is considered "Well Capitalized" by our primary regulator. We believe that both the Company and the Bank have adequate plans in place to satisfactorily address all of the issues raised by the MOU in appropriate timeframes originally agreed upon with the OTS, and now enforced by the OCC.

Selected Quarterly Financial Data

The following is selected financial data summarizing the results of operations for each quarter in the years ended September 30, 2011 and 2010:

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$000,00 $000,00 $000,00 $000,00
Year ended September 30, 2011:
December 31, March 31, June 30, September 30,

Interest income

$ 7,959 $ 7,521 $ 7,204 $ 7,080 

Interest expense

2,596 2,299 2,144 1,874 

Net interest income

5,363 5,222 5,060 5,206 

Provision for loan losses

1,600 1,650 1,364 1,250 

Net interest income after provision for loan losses

3,763 3,572 3,696 3,956 

Non-interest income (loss)

41 663 766 657 

Non-interest expense

4,191 4,092 4,159 4,342 

Income before income tax expense

(387 143 303 271 

Provision (benefit) for income tax

(148 63 127 95 

Net income (loss)

$ (239 $ 80 $ 176 $ 176 

Basic earnings (loss) per share

$ (0.05 $ 0.02 $ 0.03 $ 0.04 

Diluted earnings (loss) per share

$ (0.05 $ 0.02 $ 0.03 $ 0.04 

Dividends paid

$ - $ - $ - $
Year ended September 30, 2010:
December 31, March 31, June 30, September 30,

Interest income

$ 8,172 $ 8,095 $ 8,263 $ 8,230 

Interest expense

3,193 2,745 2,750 2,891 

Net interest income

4,979 5,350 5,513 5,339 

Provision for loan losses

760 1,402 1,331 3,408 

Net interest income after provision for loan losses

4,219 3,948 4,182 1,931 

Non-interest income (loss)

19 (24 373 (6,119)

Non-interest expense

3,937 4,045 4,274 4,318 

Income before income tax expense

301 (121 281 (8,506)

Provision (benefit) for income tax

126 (42 119 (1,158)

Net income (loss)

$ 175 $ (79 $ 162 $ (7,348)

Basic earnings (loss) per share

$ 0.03 $ (0.02 $ 0.03 $ (1.44)

Diluted earnings (loss) per share

$ 0.03 $ (0.02 $ 0.03 $ (1.44)

Dividends paid

$ - $ - $ - $

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

Our Risk When Interest Rates Change . The rates of interest we earn on assets and pay on liabilities generally are established contractually for a period of time. Market interest rates change over time. Accordingly, our results of operations, like those of other financial institutions, are impacted by changes in interest rates and the interest rate sensitivity of our assets and liabilities. The risk associated with changes in interest rates and our ability to adapt to these changes is known as interest rate risk and is our most significant market risk.

How We Measure Our Risk of Interest Rate Changes . As part of our attempt to manage our exposure to changes in interest rates and comply with applicable regulations, we monitor our interest rate risk. In monitoring interest rate risk we continually analyze and manage assets and liabilities based on their payment streams and interest rates, the timing of their maturities, and their sensitivity to actual or potential changes in market interest rates.

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In order to manage the potential for adverse effects of material and prolonged increases in interest rates on our results of operations, we adopted asset and liability management policies to better align the maturities and re-pricing terms of our interest-earning assets and interest-bearing liabilities. These policies are implemented by our Asset and Liability Management Committee. The Asset and Liability Management Committee is comprised of members of senior management. The Asset and Liability Management Committee establishes guidelines for and monitors the volume and mix of assets and funding sources, taking into account relative costs and spreads, interest rate sensitivity and liquidity needs. The committee's objectives are to manage assets and funding sources to produce results that are consistent with liquidity, cash flow, capital adequacy, growth, risk and profitability goals. The Asset and Liability Management Committee meets on a weekly basis to review, among other things, economic conditions and interest rate outlook, current and projected liquidity needs and capital position, anticipated changes in the volume and mix of our assets and liabilities and interest rate risk exposure limits versus current projections pursuant to net present value of portfolio equity analysis. At each meeting, the committee recommends strategy changes, as appropriate, based on this review. The committee is responsible for reviewing and reporting on the effects of the policy implementations and strategies to the Bank's Board of Directors on a monthly basis.

In order to manage our assets and liabilities and achieve desired levels of liquidity, credit quality, cash flow, interest rate risk, profitability and capital targets, we have focused our strategies on:

originating shorter-term secured consumer loans;

managing our funding needs by focusing on core deposits and reducing our reliance on brokered deposits and borrowings;

originating first mortgage loans, with a clause allowing for payment on demand after a stated period of time;

reducing non-interest expense and managing our efficiency ratio;

realigning supervision and control of our branch network by modifying their configuration, staffing, locations and reporting structure;

improving asset and collateral disposition practices; and

focusing on sound and consistent loan underwriting practices based primarily on borrowers' debt ratios, credit score and collateral values.

At times, depending on the level of general interest rates, the relationship between long- and short-term interest rates, market conditions and competitive factors, the Asset and Liability Management Committee may determine to increase the Bank's interest rate risk position somewhat in order to maintain or improve its net interest margin.

As of September 30, 2011, $236,803 of loans in our portfolio included a payable-on-demand clause. We have not utilized the clause since fiscal 2000 because, in our view, it has not been appropriate. Therefore, the clause has had no impact on our liquidity and overall financial performance for the periods presented. The purpose behind the payable-on-demand clause is to provide the Bank with some protection against the impact on net interest margin of sharp and prolonged interest rate increases. It is the Bank's policy to write the majority of its real estate loans with a payable-on-demand clause. The factors considered in determining whether and when to utilize the payable-on-demand clause include a significant, prolonged increase in market rates of interest; liquidity needs; a desire to restructure the balance sheet; an individual borrower's unsatisfactory payment history; and, the remaining term to maturity.

The following table sets forth, at September 30, 2011, an analysis of our interest rate risk as measured by the estimated changes in NPV resulting from instantaneous and sustained parallel shifts in the yield curve (up 300 basis points and down 100 basis points, measured in varying increments). As of September 30, 2011, due to the current level of interest rates, NPV estimates for decreases in interest rates greater than 100 basis points are not meaningful.

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$000,000 $000,000 $000,000 $000,000 $000,000 $000,000

Change in Interest Rates in Basis Points ("bp")

Rate Shock in Rates (1)

Net Portfolio Value

Net Portfolio Value
as $ of

Amount Change Change NPV Ratio Change

(Dollars in thousands)

+300 bp

$ 48,629 $ 5,721 13% 9.16% 118 bp

+200 bp

47,339 4,431 10% 8.87% 89

+100 bp

45,536 2,628 6% 8.50% 52

+  50 bp

44,772 1,864 4% 8.33% 35

      0 bp

42,908 - - 7.98% -

-  50 bp

42,562 (346 (1% 7.90% (8

-100 bp

43,394 486 1% 8.04% 6

(1) Assumes an instantaneous uniform change in interest rates at all maturities.

The assumptions used to measure and assess interest rate risk include interest rates, loan prepayment rates, deposit decay (runoff) rates, and the market values of certain assets under differing interest rate scenarios.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

REPORT BY CITIZENS COMMUNITY BANCORP, INC.'S MANAGEMENT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Our management is responsible for establishing and maintaining an effective system of internal control over financial reporting, as such term is defined in Rule 13a-15(f) of the Securities Exchange Act of 1934. The Company's system of internal control over financial reporting is designed to provide reasonable assurance to the Company's management and board of directors regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. There are inherent limitations in the effectiveness of any system of internal control over financial reporting, including the possibility of human error and circumvention or overriding of controls. Accordingly, even an effective system of internal control over financial reporting can provide only reasonable assurance with respect to financial statement preparation. Projections of any evaluation of effectiveness to future periods are subject to the risks that controls may become inadequate because of changes in conditions or that the degree of compliance with the polices or procedures may deteriorate.

Management assessed the Company's systems of internal control over financial reporting as of September 30, 2011. This assessment was based on criteria for effective internal control over financial reporting described in Internal Control – Integrated Framework Issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management believes that as of September 30, 2011, the Company maintained effective internal control over financial reporting based on those criteria.

CITIZENS COMMUNITY BANCORP, INC.

DECEMBER 21, 2011

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Shareholders, Audit Committee and Board of Directors

Citizens Community Bancorp, Inc. and Subsidiary

Eau Claire, WI

We have audited the accompanying consolidated balance sheets of Citizens Community Bancorp, Inc. and Subsidiary as of September 30, 2011 and 2010, and the related consolidated statements of operations, changes in stockholders' equity and cash flows for the years then ended. These consolidated financial statements are the responsibility of the company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. The company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audits included consideration of its internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the company's internal control over financial reporting. Accordingly, we express no such opinion. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management as well as evaluating the overall consolidated financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Citizens Community Bancorp, Inc. and Subsidiary as of September 30, 2011 and 2010 and the results of their operations and cash flows for the years then ended, in conformity with U.S. generally accepted accounting principles.

/s/ Baker Tilly Virchow Krause, LLP

Minneapolis, MN

December 21, 2011

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Board of Directors

Citizens Community Bancorp, Inc.

Eau Claire, Wisconsin

We have audited the accompanying consolidated statements of operations, stockholders' equity, and cash flows for the year ended September 30, 2009 of Citizens Community Bancorp, Inc. and Subsidiaries. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with auditing standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the results of operation and cash flows for the year ended September 30, 3009, of Citizens Community Bancorp, Inc. and Subsidiaries, in conformity with accounting principles generally accepted in the United States.

/s/ Wipfli LLP

Wipfli LLP

December 21, 2009

Eau Claire, Wisconsin

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CITIZENS COMMUNITY BANCORP, INC.

Consolidated Balance Sheets

September 30, 2011 and September 30, 2010

(in thousands, except share data)

September 30, 2011 September 30, 2010

Assets

Cash and cash equivalents

$ 31,763 $ 72,438 

Other interest-bearing deposits

9,543

Securities available for sale (at fair value)

44,338 41,708 

Federal Home Loan Bank stock

5,787 5,787 

Loans receivable

431,746 456,232 

Allowance for loan losses

(4,898 (4,145)

Loans receivable - net

426,848 452,087 

Office properties and equipment - net

6,696 7,216 

Accrued interest receivable

1,508 1,977 

Intangible assets

483 815 

Foreclosed and repossessed assets

1,360 448 

Other assets

8,231 11,889 

TOTAL ASSETS

$ 536,557 $ 594,365 

Liabilities and Stockholders' Equity

Liabilities:

Deposits

$ 448,973 $ 476,302 

Federal Home Loan Bank advances

30,400 64,200 

Other liabilities

4,296 3,986 

Total liabilities

483,669 544,488 

Stockholders' equity:

Common stock - 5,133,570 and 5,113,258 shares, respectively

51 51 

Additional paid-in capital

53,934 53,823 

Retained earnings

1,323 1,130 

Unearned deferred compensation

(102 (1)

Accumulated other comprehensive loss

(2,318 (5,126)

Total stockholders' equity

52,888 49,877 

TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY

$ 536,557 $ 594,365 

See accompanying notes to audited consolidated financial statements.

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CITIZENS COMMUNITY BANCORP, INC.

Consolidated Statements of Operations

Years Ended September 30, 2011, 2010, and 2009

(in thousands, except per share data)

2011 2010 2009

Interest and Dividend Income:

Interest and fees on loans

$ 27,761 $ 29,610 $ 27,007 

Interest on investments

2,003 3,149 3,933 

Total interest and dividend income

29,764 32,759 30,940 

Interest expense:

Interest on deposits

7,055 8,384 10,158 

Interest on borrowed funds

1,858 3,195 4,530 

Total interest expense

8,913 11,579 14,688 

Net interest income

20,851 21,180 16,252 

Provision for loan losses

5,864 6,901 1,369 

Net interest income after provision for loan losses

14,987 14,279 14,883 

Noninterest income:

Total other-than-temporary impairment losses

(1,177 (5,770 (12,502)

Portion of loss recognized in other comprehensive loss (before tax)

607 3,509 5,266 

Net gains on sale of available-for-sale securities

659 -

Net gains/(losses) on available-for-sale securities

89 (2,261 (7,236)

Goodwill impairment

- (5,593

Service charges on deposit accounts

1,512 1,514 1,361 

Insurance commissions

116 216 355 

Loan fees and service charges

401 362 279 

Other

9 11 11 

Total noninterest income

2,127 (5,751 (5,230)

Noninterest expense:

Salaries and related benefits

8,348 7,797 7,263 

Occupancy - net

2,546 2,553 2,203 

Office

1,339 1,413 1,515 

Data processing

470 308 396 

Amortization of core deposit

332 333 333 

Advertising, marketing and public relations

122 173 242 

FDIC premium assessment

910 943 962 

Professional services

1,354 1,160 728 

Other

1,363 1,894 1,283 

Total noninterest expense

16,784 16,574 14,925 

Income (loss) before provision for income tax

330 (8,046 (5,272)

Provision (benefit) for income taxes

137 (955 (2,089)

Net income (loss) attibutable to common stockholders

$ 193 $ (7,091 $ (3,183)

Per share information:

Basic earnings

$ 0.04 $ (1.39 $ (0.59)

Diluted earnings

$ 0.04 $ (1.39 $ (0.59)

Dividends paid

$ - $ - $ 0.20 

See accompanying notes to audited consolidated financial statements.

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CITIZENS COMMUNITY BANCORP, INC.

Consolidated Statements of

Changes in Stockholders' Equity

Years Ended September 30, 2011, 2010, and 2009

(in thousands, except Shares)

Additional Unearned Other
Common Stock Paid-in Retained ESOP Unearned Comprehensive Total
Shares Amount Capital Earnings Shares Compensation Income (loss) Equity

Balance, October 1, 2008

6,226,995 $ 62 $ 62,192 $ 12,550 $ (3,416 $ (126 $ (2,786 $ 68,476 

Comprehensive loss:

Net loss

(3,183 (3,183)

Pension curtaillment, net of tax

194 194 

Amortization of unrecognized prior service costs and net gains/losses, net of tax

(144 (144)

Net unrealized gain on available for sale securities, net of tax

(8,662 (8,662)

Change for realized losses on securities available for sale for OTTI write-down, net of tax

4,703 4,703 

Total comprehensive loss

(7,092)

Common stock repurchased

(749,520 (7 (5,253 (5,260)

Stock option expense

48 48 

Committed ESOP shares

346 346 

Depreciation in fair value of ESOP shares

(70 (70)

Cancellation of unvested restricted stock

(5,695 (40 40

Amortization of restricted stock

63 63 

Cash dividends ($0.20 per share)

(1,146 (1,146)

Balance, September 30, 2009

5,471,780 55 56,877 8,221 (3,070 (23 (6,695 55,365 

Comprehensive loss:

Net loss

(7,091 (7,091)

Amortization of unrecognized prior service costs and net gains/losses, net of tax

(12 (12)

Net unrealized gain on available for sale securities, net of tax

215 215 

Change for realized losses on securities available for sale for OTTI write-down, net of tax

1,366 1,366 

Total comprehensive loss

(5,522)

Stock option expense

12 12 

Termination of ESOP

(358,502 (4 (3,066 3,070

Forfeiture of unvested shares

(20

Amortization of restricted stock

22 22 

Balance, September 30, 2010

5,113,258 $ 51 $ 53,823 $ 1,130 $ - $ (1 $ (5,126 $ 49,877 

Comprehensive income:

Net income

193 193 

Amortization of unrecognized prior service costs and net gains/losses, net of tax

(65 (65)

Net unrealized gain on available for sale securities, net of tax

2,136 2,136 

Change in unrealized gain arising from sale of securities, net of tax

395 395 

Change for realized losses on securities available for sale for OTTI write-down, net of tax

342 342 

Total comprehensive income

3,001 

Common stock awarded for recognition and retention plan - 20,312 shares

20,312 106 (106

Stock option expense

5

Amortization of restricted stock

5

Balance, September 30, 2011

5,133,570 $ 51 $ 53,934 $ 1,323 $ - $ (102 $ (2,318 $ 52,888 

See accompanying notes to audited consolidated financial statements.

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CITIZENS COMMUNITY BANCORP, INC.

Consolidated Statements of Cash Flows

Years Ended September 30, 2011, 2010 and 2009

(in thousands, except per share data)

2011 2010 2009

Cash flows from operating activities:

Net income (loss) attributable to common stockholders

$ 193 $ (7,091 $ (3,183)

Adjustments to reconcile net income to net cash provided by operating activities:

Net securities amortization

117 (379 (341)

Depreciation

1,100 1,122 959 

Provision for loan losses

5,864 6,901 1,369 

Net realized gain on sale of securites

(659 0

Impairment on mortgage-backed securities, net of recoveries

620 2,261 7,236 

Impairment on goodwill

0 5,593

Amortization of core deposit intangible

332 333 333 

Amortization of restricted stock

5 22 63 

Provision for stock options

5 12 48 

Provision for deferred income taxes

(317 (1,657 (631)

ESOP contribution benefit in excess of shares released

0 0 (70)

Decrease (increase) in accrued interest receivable and other assets

3,649 (1,338 (1,908)

Increase (decrease) in other liabilities

561 652 (97)

Total adjustments

11,277 13,522 6,961 

Net cash provided by operating activities

11,470 6,431 3,778 

Cash flows from investing activities:

Purchase of Federal Home Loan Bank stock

0 0 (253)

Purchase of securities available for sale

(67,639 0 (20,004)

Net decrease (increase) in interest-bearing deposits

(9,543 2,458 (2,087)

Proceeds from sale of securities available-for-sale

57,772 0

Principal payments on securities available for sale

11,949 14,418 12,580 

Proceeds from sale of FHLB stock

0 253

Net decrease (increase) in loans

17,022 (18,393 (73,987)

Net capital expenditures

(577 (306 (3,070)

Net cash provided by (used in) investing activities

8,984 (1,570 (86,821)

Cash flows from financing activities:

Net decrease in Federal Home Loan Bank advances

(33,800 (42,605 (3,440)

Net increase (decrease) in deposits

(27,329 66,991 112,068 

Repurchase shares of common stock

0 0 (5,260)

Reduction in unallocated shares held by ESOP

0 0 346

Cash dividends paid

0 0 (1,146)

Net cash provided by (used in) financing activities

(61,129 24,386 102,568 

Net decrease in cash and cash equivalents

(40,675 29,247 19,525 

Cash and cash equivalents at beginning of period

72,438 43,191 23,666 

Cash and cash equivalents at end of period

$ 31,763 $ 72,438 $ 43,191 

Supplemental cash flow information:

Cash paid during the year for:

Interest on deposits

$ 8,923 $ 8,382 $ 10,155 

Interest on borrowings

$ 1,974 $ 3,316 $ 4,594 

Income taxes

$ 15 $ 851 $ 925 

Supplemental noncash disclosure:

Transfers from loans receivable to foreclosed and repossessed assets

$ 2,403 $ 456 $ 641 

See accompanying notes to audited consolidated financial statements.

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CITIZENS COMMUNITY BANCORP, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 – NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The financial statements of Citizens Community Federal (the "Bank") included herein have been included by its parent company, Citizens Community Bancorp, Inc. (the "Company"), pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC"). Citizens Community Bancorp ("CCB") was a successor to Citizens Community Federal as a result of a regulatory restructuring into the mutual holding company form, which was effective on March 29, 2004. Originally, Citizens Community Federal was a credit union. In December 2001, Citizens Community Federal converted to a federal mutual savings bank. In 2004, Citizens Community Federal reorganized into the mutual holding company form of organization. In 2006, Citizens Community Bancorp completed its second-step mutual to stock conversion.

The consolidated income of the Company is principally derived from the Bank's income. The Bank originates residential and consumer loans and accepts deposits from customers, primarily in Wisconsin, Minnesota and Michigan. The Bank operates 26 full-service offices; eight stand-alone locations and 18 branches predominantly located inside Walmart Supercenters.

The Bank is subject to competition from other financial institutions and non-financial institutions providing financial products. Additionally, the Bank is subject to the regulations of certain regulatory agencies and undergoes periodic examination by those regulatory agencies.

In preparing these financial statements, we evaluated the events and transactions that occurred through December 21, 2011, the date on which the financial statements were available to be issued. As of December 21, 2011, there were no subsequent events which required recognition or disclosure.

Principles of Consolidation – The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned subsidiary, Citizens Community Federal. All significant inter-company accounts and transactions have been eliminated.

Use of Estimates – Preparation of financial statements in conformity with accounting principles generally accepted in the United States of America ("U.S. GAAP") requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying disclosures. These estimates are based on management's best knowledge of current events and actions the Company may undertake in the future. Estimates are used in accounting for, among other items, fair value of financial instruments, the allowance for loan losses, valuation of acquired intangible assets, useful lives for depreciation and amortization, indefinite-lived intangible assets and long-lived assets, deferred tax assets,

uncertain income tax positions and contingencies. Management does not anticipate any material changes to estimates in the near term. Factors that may cause sensitivity to the aforementioned estimates include but are not limited to; external market factors such as market interest rates and employment rates, changes to operating policies and procedures, and changes in applicable banking regulations. Actual results may ultimately differ from estimates, although management does not generally believe such differences would materially affect the consolidated financial statements in any individual reporting period.

Cash and Cash Equivalents – For purposes of reporting cash flows in the consolidated financial statements, cash and cash equivalents include cash, due from banks, and interest-bearing deposits with original maturities of three months or less. The Bank is required to maintain vault cash and reserve balances with Federal Reserve Banks based upon a percentage of deposits. These requirements approximated $25 at both September 30, 2011 and 2010.

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Securities – Securities are classified as available for sale when they might be sold before maturity. Securities available for sale are carried at fair value, with unrealized holding gains and losses and losses deemed other-than-temporarily impaired due to non-credit issues being reported in other comprehensive income, net of tax. Unrealized losses deemed other-than-temporarily due to credit issues are reported in operations in the period in which the losses arise. Interest income includes amortization of purchase premium or accretion of purchase discount. Amortization of premiums and accretion of discounts are recognized in interest income using the interest method over the estimated lives of the securities.

Declines in the fair value of securities below their cost that are other than temporary due to credit issues are reflected as "Net gains/(losses) on available-for-sale securities" in the consolidated statement of operations. In estimating other-than-temporary impairment, management considers: (1) the length of time and extent that fair value has been less than cost, (2) the financial condition and near-term prospects of the issuer, and (3) the Company's ability and intent to hold the security for a period sufficient to allow for any anticipated recovery in fair value. The difference between the present values of the cash flows expected to be collected and the amortized cost basis is the credit loss. The credit loss is the portion of the other-than-temporary impairment that is recognized in earnings and is a reduction to the cost basis of the security. The portion of other-than-temporary impairment related to all other factors is included in other comprehensive income (loss), net of the related tax effect.

Loans – Loans that management has the intent and ability to hold for the foreseeable future or until maturity or payoff are reported at the principal balance outstanding, net of unearned interest, and deferred loan fees and costs. Interest income is accrued on the unpaid principal balance. Loan origination fees, net of certain direct origination costs, are deferred and recognized in interest income using the level-yield method without anticipating prepayments.

Interest income on mortgage and consumer loans is discontinued at the time the loan is over 91 days delinquent. Past due status is based on the contractual terms of the loan. In all cases, loans are placed on nonaccrual or charged off at an earlier date if collection of principal or interest is considered doubtful. All interest accrued but not received for a loan placed on non-accrual is reversed against interest income. Interest received on such loans is accounted for on the cash basis or cost recovery method until qualifying for return to accrual status. Loans are returned to accrual status when payments are made that bring the loan account due date, less than 92 days delinquent. Interest on impaired loans considered troubled debt restructurings that are not 91 days delinquent is recognized as income as it accrues based on the revised terms of the loan over an established period of continued payment.

Real estate loans and open ended consumer loans are charged off to estimated net realizable value less estimated selling costs at the earlier of when (a) the loan is deemed by management to be uncollectible, or (b) the loan becomes greater than 180 days past due. Closed end consumer loans are charged off to net realizable value at the earlier of when (a) the loan is deemed by management to be uncollectible, or (b) the loan becomes greater than 120 days past due.

Allowance for Loan Losses – The allowance for loan losses is a valuation allowance for probable and inherent credit losses. Loan losses are charged against the allowance for loan loss (ALL) when management believes that the collectability of a loan balance is unlikely. Subsequent recoveries, if any, are credited to the ALL. Management estimates the allowance balance required using past loan loss experience; the nature, volume and composition of the loan portfolio; known and inherent risks in the portfolio; information about specific borrowers' ability to repay and estimated collateral values; current economic conditions; and other relevant factors. The ALL consists of specific and general components. The specific component relates to loans that are individually classified as impaired. The general component covers non-impaired loans and is based on historical loss experience adjusted for certain qualitative factors. The entire ALL balance is available for any loan that, in management's judgment, should be charged off.

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A loan is impaired when full payment under the loan terms is not expected. Troubled debt restructurings ("TDRs") are individually evaluated for impairment. See Note 3 "Loans / Allowances for Loan Losses" for information on what we consider to be a TDR. If a loan is impaired, a specific allowance is established so that the loan is reported, net, at the present value of estimated future cash flows using the loan's existing rate or at the fair value of collateral if repayment is expected solely from the underlying collateral of the loan. Large groups of smaller balance homogeneous loans, such as non-classified consumer and residential real estate loans are collectively evaluated for impairment, and accordingly, are not separately identified for impairment disclosures.

Federal Home Loan Bank (FHLB) Stock – The Bank is a member of the FHLB system. Members are required to own a certain amount of FHLB stock based on the Bank's level of borrowings from the FHLB and other factors, and may invest in additional amounts of FHLB stock. FHLB stock is carried at cost, classified as a restricted security, and periodically evaluated for impairment based on the ultimate recovery of par value. The determination of whether a decline affects the ultimate recovery is influenced by criteria such as: (1) the significance of the decline in net assets of the FHLB as compared to the capital stock amount and length of time a decline has persisted; (2) the impact of legislative and regulatory changes on the FHLB; and (3) the liquidity position of the FHLB. Both cash and stock dividends are reported as income.

FHLB stock is evaluated quarterly for impairment. The FHLB of Chicago is currently under a regulatory order for its capital level which requires approval for dividend payments and stock redemptions. Quarterly cash dividends were paid in February, May and August 2011 at a dividend rate of 0.10%. Based on management's quarterly evaluation, no impairment has been recorded on these securities.

Foreclosed and Repossessed Assets – Assets acquired through, or instead of loan foreclosure are initially recorded at the lower of carrying cost or fair value, less estimated costs to sell, which establishes a new cost basis. If the fair value declines subsequent to foreclosure or repossession, a valuation allowance is recorded through expense. Costs incurred after acquisition are expensed, and included in Non-interest Expense, Other on the consolidated statement of operations. Foreclosed and repossessed asset balances were $1,360 and $448 at September 30, 2011 and 2010, respectively.

Office Properties and Equipment – Land is carried at cost. Premises and equipment are stated at cost less accumulated depreciation. Maintenance and repair costs are charged to expense as incurred. Gains or losses on disposition of office properties and equipment are reflected in income. Buildings and related components are depreciated using the straight-line method with useful lives ranging from 10 to 40 years. Furniture, fixtures and equipment are depreciated using the straight-line (or accelerated) method with useful lives ranging from 3 to 10 years. Leasehold improvements are depreciated using the straight-line (or accelerated) method with useful lives based on the lesser of (a) the estimated life of the lease, or (b) the estimated useful life of the leasehold improvement.

Goodwill and Other Intangible Assets – Goodwill arises from business acquisitions and represents the excess of the purchase price over the fair value of acquired tangible assets. During 2010, management concluded that goodwill was fully impaired, and subsequently $5,593 of goodwill was charged to goodwill impairment on the consolidated statement of operations.

Other intangible assets consist of core deposit intangible assets arising from branch acquisitions. They were initially measured at fair value and amortized over their estimated useful lives, ranging from 7 to 15 years. The balance of core deposit intangible assets, were $483 and $815 at September 30, 2011 and 2010, respectively. Amortization expense related to these core deposit intangible assets was $332, $333 and $333 for the years ended September 30, 2011, 2010 and 2009, respectively. Accumulated amortization on core deposit intangible assets was $2,036 and $1,704, respectively.

Interest Bearing Deposits – Other interest-bearing deposits mature within one year and are carried at cost, which approximates fair value.

Advertising Expense – The Company expenses all advertising costs as they are incurred. Total advertising costs for the years ended September 30, 2011, 2010, and 2009 were $122, $173, and $242, respectively.

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Income Taxes – The Company accounts for income taxes in accordance with ASC Topic 740, "Income Taxes". Under this guidance, deferred taxes are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates that will apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income or expense in the period that includes the enactment date. See Note 14 for details on the Company's income taxes.

The Company regularly reviews the carrying amount of its net deferred tax assets to determine if the establishment of a valuation allowance is necessary. If based on the available evidence, it is more likely than not that all or a portion of the Company's net deferred tax assets will not be realized in future periods, a deferred tax valuation allowance would be established. Consideration is given to various positive and negative factors that could affect the realization of the deferred tax assets. In evaluating this available evidence, management considers, among other things, historical performance, expectations of future earnings, the ability to carry back losses to recoup taxes previously paid, length of statutory carry forward periods, experience with utilization of operating loss and tax credit carry forwards not expiring, tax planning strategies and timing of reversals of temporary differences. Significant judgment is required in assessing future earnings trends and the timing of reversals of temporary differences. The Company's evaluation is based on current tax laws as well as management's expectations of future performance.

Earnings Per Share – Basic earnings per common share is net income or loss divided by the weighted average number of common shares outstanding during the period. Diluted earnings per common share include the dilutive effect of additional potential common shares issuable during the period, consisting of stock options outstanding under the Company's stock incentive plan.

Loss Contingencies – Loss contingencies, including claims and legal actions arising in the normal course of business, are recorded as liabilities when the likelihood of loss is probable and an amount of loss can be reasonably estimated.

Off-Balance-Sheet Financial Instruments – In the ordinary course of business, the Bank has entered into off-balance sheet financial instruments consisting of commitments to extend credit and commitments under credit card arrangements. Such financial instruments are recorded in the financial statements when they become payable.

Other Comprehensive Loss – Accumulated and other comprehensive loss is comprised of the unrealized and realized losses on securities available for sale and pension liability adjustments, net of tax, and is shown on the Consolidated Statements of Stockholders' Equity.

Operating Segments – While the chief decision makers monitor the revenue streams of the various banking products and services, operations are managed and financial performance is evaluated on a Company-wide basis. Accordingly, all of the Company's banking operations are considered by management to be aggregated in one reportable operating segment.

Reclassifications – Certain items previously reported were reclassified for consistency with the current presentation.

Adoption of New Accounting Standards – In June 2011, the FASB issued ASU 2011-05, " Presentation of Comprehensive Income ". The guidance improves the comparability of financial reporting and facilitates the convergence of U.S. GAAP and IFRS by amending the guidance in ASC 220, " Comprehensive Income" . Under the amended guidance, an entity has the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements. In both choices, the entity is required to present, on the face of the financial statements, reclassification adjustments for items that are reclassified from

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other comprehensive income to net income in the statement(s) where the components of net income and components of other comprehensive income are presented. This guidance is effective retrospectively for annual and interim periods beginning after December 15, 2011. The adoption of this guidance is not expected to have a material impact on the Company's consolidated financial statements.

In May 2011, the FASB issued ASU 2011-04, " Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRS" . The amended guidance does not modify the requirements for when fair value measurements apply, rather it generally represents clarifications on how to measure and disclose fair value under Topic 820, " Fair Value Measurement" . Respective disclosure requirements are essentially the same. However, some of the specific amendments address the application of existing fair value measurement requirements. Other specific amendments change a particular principal or requirement for measuring fair value, or for disclosing information about fair value measurements. ASU 2011-04 is intended to improve the comparability of fair value measurements presented and disclosed in financial statements prepared in accordance with U.S. GAAP and IFRS. This guidance is effective prospectively for annual and interim periods beginning after December 15, 2011. The adoption of this guidance is not expected to have a material impact on the Company's consolidated financial statements.

In April 2011, the FASB issued ASU 2011-03, " Transfers and Servicing (Topic 860); Reconsideration of Effective Control for Repurchase Agreements ". Under the amended guidance, a transferor maintains effective control over transferred financial assets if there is an agreement between both entities which obligates the transferor to repurchase the financial assets before maturity. In addition, the following requirements must be met: (a) the financial asset to be repurchased or redeemed is the same or substantially the same as that transferred, (b) the agreement is to repurchase or redeem the transferred financial asset before maturity at a fixed or determinable price, and (c) the agreement is entered into contemporaneously with, or in contemplation of the transfer. This guidance is effective prospectively for transactions, or modifications of existing transactions, that occur on or after the first interim or annual period beginning on or after December 15, 2011. The adoption of this guidance is not expected to have a material impact on the Company's consolidated financial statements.

In April 2011, the FASB issued ASU No. 2011-02 Receivables ("Topic 310"): A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring . This ASU is intended to improve financial reporting by creating greater consistency in how GAAP is applied for various types of debt restructurings. It is intended to assist creditors in determining whether a modification of terms of a receivable meets the criteria to be considered a troubled debt restructuring, both for purposes of recording an impairment loss and for disclosure of troubled debt restructurings. The new guidance is effective for interim and annual periods beginning on or after June 15, 2011, and applies retrospectively to restructurings occurring on or after the beginning of the fiscal year of adoption. The Company adopted this guidance effective July 1, 2011. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.

In July 2010, the FASB issued ASU 2010-20, " Receivables (Topic 310): Disclosure about Credit Quality of Financing Receivables and the Allowance for Credit Losses ". The objective of this guidance is for an entity to provide disclosures that facilitate the evaluation of the nature of credit risk inherent in the entity's portfolio of financing receivables; how that risk is analyzed and assessed in arriving at the allowance for doubtful accounts; and the changes and reasons for those changes in the allowance for credit losses. To achieve those objectives, disclosures on a disaggregated basis shall be provided on two defined levels: (1) portfolio segment; and (2) class of financing receivable. This guidance makes changes to existing disclosure requirements and includes additional disclosure requirements relating to financing receivables. The guidance pertaining to disclosures as of the end of a reporting period were effective for the Company for interim and annual reporting periods ending on or after December 15, 2010. The guidance pertaining to disclosures about activity that occurs during a reporting period were effective for the Company for interim and annual reporting periods beginning on or after December 15, 2010.

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In January 2010, the FASB issued ASU 2010-06, which provided updated guidance on fair value measurements and disclosures as set forth in ASC 820-10. The guidance requires companies to disclose transfers in and out of levels 1 and 2, and to expand the reconciliation of level 3 fair value measurements by presenting separately information about purchases, sales, issuances and settlements. The updated guidance also clarifies existing disclosure requirements on the level of disaggregation (provide fair value measurement disclosures for each class of assets and liabilities) and inputs and valuation techniques (required disclosure for fair value measurements that fall in either level 2 or level 3). This guidance was effective for interim and annual reporting periods beginning after December 15, 2009, except for disclosures about purchases, sales, issuances and settlements in the reconciliation of level 3 fair value measurements. Those disclosures regarding the reconciliation of level 3 fair value measurements were effective for periods beginning after December 15, 2010. The Company adopted this guidance effective January 1, 2010, except with respect to the level 3 reconciliation requirements. The expanded level 3 reconciliation requirement was adopted for the fiscal year ending September 30, 2011, and did not have a material impact on the Company's consolidated financial condition, results of operations or liquidity.

NOTE 2 – FAIR VALUE INFORMATION

ASC 820-10 establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The statement describes three levels of inputs that may be used to measure fair value:

Level 1- Quoted prices (unadjusted) for identical assets or liabilities in active markets that we have the ability to access as of the measurement date.

Level 2- Significant other observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.

Level 3- Significant unobservable inputs that reflect our own assumptions about the assumptions that market participants would use in pricing an asset or liability.

A financial instrument's categorization within the valuation hierarchy is based upon the lowest level of input within the valuation hierarchy that is significant to the fair value measurement.

Assets Measured on a Recurring Basis

The fair value of securities available for sale is determined by obtaining market price quotes from independent third parties wherever such quotes are available. Where such quotes are not available, we utilize independent third party valuation analyses to support our own estimates and judgments in determining fair value.

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Fair

Value

Quoted Prices in

Active Markets

for Identical

Instruments

(Level 1)

Significant

Other

Observable

Inputs

(Level 2)

Significant

Unobservable

Inputs

(Level 3)

September 30, 2011:

Securities available for sale:

U.S. Agency mortgage-backed securities

$ 9,983 $ - $ 9,983 $ -

U.S.Agency floating Rate Bonds

25,212 - 25,212 -

Non-agency mortgage-backed securities

9,143 - - 9,143

Total

$ 44,338 $ - $ 35,195 $ 9,143

September 30, 2010:

Securities available for sale:

U.S. Agency securities

$ 16,709 $ - $ 16,709 $ -

Non-agency mortgage-backed securities

24,999 - - 24,999

Total

$ 41,708 $ - $ 16,709 $ 24,999

Assets Measured on a Nonrecurring Basis

Fair value of foreclosed assets is determined, initially, by a third-party appraisal. Subsequent to foreclosure, valuations are periodically performed by management to identify potential changes in fair value. Fair value of loans restructured in a troubled debt restructuring is based on the value of the underlying collateral at the time of restructuring, which is determined by either a third-party appraisal for real estate, or a third party price quote on secured consumer loans.

$0,000,000 $0,000,000 $0,000,000 $0,000,000

Fair

Value

Quoted Prices in

Active Markets

for Identical

Instruments

(Level 1)

Significant

Other

Observable

Inputs

(Level 2)

Significant

Unobservable

Inputs

(Level 3)

September 30, 2011:

Foreclosed and repossessed assets

$ 1,360 $ - $ - $ 1,360

Loans restructured in a troubled debt restructuring

6,018 - - 6,018

Total

$ 7,378 $ - $ - $ 7,378

September 30, 2010:

Foreclosed and repossessed assets

$ 448 $ - $ - $ 448

Loans restructured in a troubled debt restructuring

3,178 - - 3,178

Total

$ 3,626 $ - $ - $ 3,626

Level 3 assets measured on a recurring basis are certain investments for which little or no market activity exists or whose value of the underlying collateral is not market observable. With respect to residential mortgage- backed securities held as investments by the Company, the credit markets continue to be disrupted resulting in a continued dislocation and lack of trading activity. Management's valuation uses both observable as well as unobservable inputs to assist in the Level 3 valuation of mortgage backed securities held by the Company, employing a methodology that considers future cash flows along with risk-adjusted returns. The inputs in this methodology are as follows: ability and intent to hold to maturities, mortgage underwriting rates, market

prices/conditions, loan type, loan-to-value, strength of borrower, loan age, delinquencies, prepayment/cash flows, liquidity, expected future cash flows, rating agency actions, and a discount rate, which is assumed to be

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approximately equal to the coupon rate for each security. The Company had an independent valuation of all Level 3 securities in the current quarter. Based on this valuation, the Company recorded pre-tax other-than-temporary impairment of $0 in the current quarter, and $620 for the year ended September 30, 2011.

The fair value of foreclosed assets is determined by obtaining market price quotes from independent third parties wherever such quotes are available. Where such quotes are not available, we utilize independent third party appraisals to support our own estimates and judgments in determining fair value.

The following table presents a reconciliation of residential mortgage-backed securities held by the Company measured at fair value on a recurring basis using significant unobservable inputs (Level 3) for the fiscal years ended September 30, 2011 and 2010:

$0,000,000 $0,000,000
2011 2010

Balance beginning of period

$ 24,999 $ 36,517 

Total gains or losses (realized/unrealized):

Included in earnings

(620 (2,261)

Included in other comprehensive loss

4,789 1,487 

Sales

(13,517

Payments, accretion and amortization

(6,508 (10,744)

Balance end of period

$ 9,143 $ 24,999 

Fair Values of Financial Instruments

ASC 825-10 and ASC 270-10, Interim Disclosures about Fair Value Financial Instruments , require disclosures about fair value financial instruments and significant assumptions used to estimate fair value. The estimated fair values of financial instruments not previously disclosed and certain assumptions used to estimate the fair value by asset type are as follows:

Cash and Cash Equivalents

Due to their short-term nature, the carrying amounts of cash and cash equivalents were considered to be a reasonable estimate of fair value.

Interest-Bearing Deposits

Due to their short-term nature, the carrying amounts of interest bearing deposits were considered to be a reasonable estimate of fair value.

Loans

Fair value is estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type such as residential mortgage and consumer. The fair value of loans is calculated by discounting scheduled cash flows through the estimated maturity date using market discount rates reflecting the credit and interest rate risk inherent in the loan. The estimate of maturity is based on the Company's repayment schedules for each loan classification.

Federal Home Loan Bank (FHLB) Stock

Federal Home Loan Bank Stock is carried at cost, which is its redeemable fair value since the market for the stock is restricted (see Note 8).

Accrued Interest Receivable and Payable

Due to their short-term nature, the carrying amounts of accrued interest receivable and payable, respectively, were considered to be a reasonable estimate of fair value.

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Deposits

The fair value of deposits with no stated maturity, such as demand deposits, savings accounts, and money market accounts, is the amount payable on demand at the reporting date. The fair value of certificate accounts is calculated by using discounted cash flows applying interest rates currently being offered on similar certificates.

Borrowed Funds

The fair value of long-term borrowed funds is estimated using discounted cash flows based on the Bank's current incremental borrowing rates for similar borrowing arrangements. The carrying value of short-term borrowings approximates its fair value.

Off-Balance-Sheet Instruments

The fair value of off-balance sheet commitments would be estimated using the fees currently charged to enter into similar agreements, taking into account the remaining terms of the agreements, the current interest rates, and the present creditworthiness of the customers. Since this amount is immaterial to the Company, no amounts for fair value are presented.

The carrying amount and estimated fair value of financial instruments as of the dates indicated below were as follows:

$0,000,000 $0,000,000 $0,000,000 $0,000,000
September 30,
2011 2010

Carrying

Amount

Estimated

Fair

Value

Carrying

Amount

Estimated

Fair

Value

Financial assets:

Cash and cash equivalents

$ 31,763 $ 31,763 $ 72,438 $ 72,438

Interest-bearing deposits

9,543 9,543 - -

Securities available for sale

44,338 44,338 41,708 41,708

Loans receivable

426,848 453,112 452,087 477,039

FHLB stock

5,787 5,787 5,787 5,787

Accrued interest receivable

1,508 1,508 1,977 1,977

Financial liabilities:

Deposits

448,973 454,933 476,302 482,337

FHLB advances

30,400 32,454 64,200 68,290

Accrued interest payable

$ 114 $ 114 $ 232 $ 232

NOTE 3 – LOANS / ALLOWANCE FOR LOAN LOSSES

Major classifications of loans as of September 30, 2011 and 2010, respectively, are as follows:

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2011 2010

Real estate loans:

First mortgages - 1 to 4-family

$ 268,602 $ 254,821 

Multifamily and commercial

190 196 

Second mortgages

6,547 7,674 

Total real estate loans

275,339 262,691 

Consumer loans:

Automobile

15,716 18,542 

Secured personnal

139,126 171,135 

Unsecured personal

2,583 4,636 

Total consumer loans

157,425 194,313 

Gross loans

432,764 457,004 

Less:

Deferred loan origination fees, net of costs

(1,018 (772)

Allowance for loan losses

(4,898 (4,145)

Loans receivable, net

$ 426,848 $ 452,087 

Certain directors and executive officers of the Company and the Bank are defined as related parties. These related parties, including their immediate families and companies in which they are principal owners, were loan customers of the Bank during 2011 and 2010. A summary of the changes in those loans is as follows:

$000,000 $000,000
September 30,
2011 2010

Balance - beginning of year

$ 33 $ 48 

New loan originations

8

Repayments

(6 (15)

Balance - end of year

$ 35 $ 33 

Allowance for Loan Losses – The ALL represents management's estimate of probable and inherent credit losses in the Bank's loan portfolio. Estimating the amount of the ALL requires the exercise of significant judgment and the use of estimates related to the amount and timing of expected future cash flows on impaired loans, estimated losses on pools of homogeneous loans based on historical loss experience, and consideration of other qualitative factors such as current economic trends and conditions, all of which may be susceptible to significant change.

There are many factors affecting the ALL; some are quantitative, while others require qualitative judgment. The process for determining the ALL (which management believes adequately considers potential factors which result in probable credit losses), includes subjective elements and, therefore, may be susceptible to significant change. To the extent actual outcomes differ from management estimates, additional provision for loan losses could be required that could adversely affect our earnings or financial position in future periods. Allocations of the ALL may be made for specific loans but the entire ALL is available for any loan that, in management's judgment, should be charged-off or for which an actual loss is realized.

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Changes in the ALL for the periods presented below were as follows (dollar amounts in thousands):

$0,000,000 $0,000,000 $0,000,000
Real Estate Consumer Total

September 30, 2011 and

Twelve Months then Ended :

Allowance for Loan Losses:

Beginning balance, October 1, 2010

$ 1,562 $ 2,583 $ 4,145 

Charge-offs

(2,476 (2,882 (5,358)

Recoveries

46 201 247 

Provision (1)

2,775 3,089 5,864 

Ending balance, September 30, 2011

$ 1,907 $ 2,991 $ 4,898 

Ending balance: individually evaluated for impairment

$ 381 $ 263 $ 644 

Ending balance: collectively evaluated for impairment

$ 1,526 $ 2,728 $ 4,254 

Loans Receivable:

Ending balance

$ 275,339 $ 157,425 $ 432,764 

Ending balance: individually evaluated for impairment

$ 5,429 $ 1,233 $ 6,662 

Ending balance: collectively evaluated for impairment

$ 268,290 $ 156,794 $ 425,084 

September 30, 2010 and

Twelve Months then Ended :

Allowance for Loan Losses:

Beginning balance, October 1, 2009

$ 846 $ 1,079 $ 1,925 

Charge-offs

(1,331 (3,445 (4,776)

Recoveries

44 51 95 

Provision (1)

2,003 4,898 6,901 

Ending balance, September 30, 2010

$ 1,562 $ 2,583 $ 4,145 

Ending balance: individually evaluated for impairment

$ 211 $ 522 $ 733 

Ending balance: collectively evaluated for impairment

$ 1,351 $ 2,061 $ 3,412 

Loans Receivable:

Ending balance

$ 262,691 $ 194,313 $ 457,004 

Ending balance: individually evaluated for impairment (2)

$ 4,092 $ 4,560 $ 8,652 

Ending balance: collectively evaluated for impairment

$ 257,265 $ 190,315 $ 447,580 

(1) The Bank does not have historical data disaggregating provision for loan losses between real estate and consumer loans. Therefore, the provision for loan losses has been allocated between real estate and consumer loans for each period presented based on the ratio of real estate and consumer net loan charge-offs for that period.

(2) The 2010 "Ending balance: individually evaluated for impairment" caption above includes management's evaluation of other non-accrual loans in addition to its evaluation of TDRs.

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The Bank has originated substantially all loans currently recorded on its balance sheet. The Bank has not acquired any loans since 2005.

As an integral part of their examination process, various regulatory agencies review the Bank's ALL. Such agencies may require that changes in the ALL be recognized when such regulators' credit evaluations differ from those of management based on information available to the regulators at the time of their examinations.

Loans receivable as of the end of the periods shown below were as follows (dollar amounts in thousands):

$0,000,000 $0,000,000 $0,000,000 $0,000,000 $0,000,000 $0,000,000
Real Estate Loans Consumer Loans Total Loans
September 30, September 30, September 30,
2011 2010 2011 2010 2011 2010

Performing loans

Performing TDR loans

$ 3,506 $ 2,714 $ 950 $ 559 $ 4,105 $ 3,273

Performing loans other

265,153 255,110 155,882 192,765 420,684 447,875

Total performing loans

268,659 257,824 156,832 193,324 424,789 451,148

Nonperforming loans (1)

Nonperforming TDR loans

2,238 -   319 -   $ 2,557 $ -  

Nonperforming loans other

3,452 3,533 948 1,551 4,400 5,084

Total nonperforming loans

5,060 3,533 1,195 1,551 6,957 5,084

Total loans

$ 273,719 $ 261,357 $ 158,027 $ 194,875 $ 431,746 $ 456,232

(1) Nonperforming loans are defined as loans that (a) are 91+ days past due and nonaccruing, or (b) TDR loans restructured at a 0% interest rate that were 91+ days past due and nonaccruing at the time of restructuring.

An aging analysis of the Bank's real estate and consumer loans as of September 30, 2011 and September 30, 2010 is as follows (dollar amounts in thousands):

$000,000 $000,000 $000,000 $000,000 $000,000 $000,000 $000,000
1 Month
Past Due
2 Months
Past Due

Greater
Than

3 Months

Total
Past Due
Current Total
Loans
Recorded
Investment >
90 Days and
Accruing

September 30, 2011:

Real estate loans

$ 3,867 $ 1,877 $ 3,452 $ 9,196 $ 264,523 $ 273,719 $ -

Consumer loans

2,517 868 948 4,333 153,694 158,027 -

Total

$ 6,384 $ 2,745 $ 4,400 $ 13,529 $ 418,217 $ 431,746 $ -

September 30, 2010:

Real estate loans

$ 5,144 $ 1,054 $ 3,322 $ 9,520 $ 251,837 $ 261,357 $ -

Consumer loans

3,920 1,496 3,535 8,951 185,924 194,875 -

Total

$ 9,064 $ 2,550 $ 6,857 $ 18,471 $ 437,761 $ 456,232 $ -

A summary of the Bank's impaired loans as of September 30, 2011 and September 30, 2010 is as follows (dollar amounts in thousands):

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$000,000 $000,000 $000,000 $000,000 $000,000
Unpaid Average Interest
Recorded Principal Related Recorded Income
Investment Balance Allowance Investment Recognized

September 30, 2011 and

Twelve Months then Ended:

With no related allowance recorded:

Real estate loans

$ 3,616 $ 3,616 $ - $ 2,262 $ 95

Consumer loans

506 506 - $ 359 22

With an allowance recorded:

Real estate loans

1,813 1,813 381 $ 1,555 29

Consumer loans

727 727 263 $ 843 16

Total:

Real estate loans

5,429 5,429 381 3,817 124

Consumer loans

$ 1,233 $ 1,233 $ 263 $ 1,201 $ 38

September 30, 2010 and

Twelve Months then Ended:

With no related allowance recorded:

Real estate loans

$ 907 $ 907 $ - $ 937 $ 4

Consumer loans

211 211 - $ 869 5

With an allowance recorded:

Real estate loans

1,297 1,297 271 $ 1,884 3

Consumer loans

958 958 294 $ 2,418 18

Total:

Real estate loans

$ 2,204 $ 2,204 $ 271 $ 2,820 $ 7

Consumer loans

$ 1,169 $ 1,169 $ 294 $ 3,286 $ 23

Troubled Debt Restructuring – A troubled debt restructuring ("TDR") includes a loan modification where a borrower is experiencing financial difficulty and the Company grants a concession to that borrower that the Company would not otherwise consider except for the borrower's financial difficulties. A TDR may be either on accrual or nonaccrual status based upon the performance of the borrower and management's assessment of collectability. If a TDR is placed on nonaccrual status, it remains there until a sufficient period of performance under the restructured terms has occurred at which time it is returned to accrual status. All TDR loans are evaluated individually to determine if either the expected discounted cash flows or the fair value of the underlying collateral is sufficient to mitigate any potential credit losses. Where the fair value of the underlying collateral is less than the outstanding TDR loan balance, management allocates a specific portion of its ALL to that specific loan. A summary of loans modified in a troubled debt restructuring as of September 30, 2011 and during the twelve months then ended is as follows:

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Real Estate Consumer Total

September 30, 2011 and

Twelve Months then Ended:

Accruing / Performing:

Beginning balance

$ 1,402 $ 415 $ 1,817 

Principal payments

(80 (140 (220)

Charge-offs

- -

Advances

35 8 43 

New restructured (1)

1,085 422 1,507 

Class Transfers (2)

960 193 1,504 

Transfers between accrual/non-accrual

(211 16 (195)

Ending balance

$ 3,191 $ 914 $ 4,456 

Non-accrual / Non-performing:

Beginning balance

$ 1,312 $ 144 $ 1,456 

Principal payments

(42 (34 (76)

Charge-offs

- (31 (31)

Advances

52 5 57 

New restructured

- -

Class Transfers

705 251 605 

Transfers between accrual/non-accrual

211 (16 195 

Ending balance

$ 2,238 $ 319 $ 2,206 

Totals:

Beginning balance

$ 2,714 $ 559 $ 3,273 

Principal payments

(122 (174 (296)

Charge-offs

- (31 (31)

Advances

87 13 100 

New restructured

1,085 422 1,507 

Class Transfers

1,665 444 2,109 

Transfers between accrual/non-accrual

- -

Ending balance

$ 5,429 $ 1,233 $ 6,662 

(1) "New Restructured" represent loans restructured during the current period that meet TDR criteria in accordance with the Bank's policy at the time of the restructuring.
(2) "Class Transfers" represent previously restructured loans that met TDR criteria per the Bank's policy for the first time during the current period.

NOTE 4 – SECURITIES

The amortized cost, estimated fair value and related unrealized gains and losses of securities available for sale as of September 30, 2011 and 2010, respectively were as follows:

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Description of Securities Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Estimated
Fair Value

September 30, 2011

U.S. Agency mortgage-backed securities

$ 9,719 $ 264 $ - $ 9,983

U.S. Agency Floating Rate Bonds

25,215 24 27 25,212

Non-agency mortgage-backed securities

12,918 - 3,775 9,143

Total investment securities

$ 47,852 $ 264 $ 3,778 $ 44,338

September 30, 2010

U.S. Agency securities

$ 16,240 $ 469 $ - $ 16,709

Non-agency mortgage-backed securities

33,772 - 8,773 24,999

Total investment securities

$ 50,012 $ 469 $ 8,773 $ 41,708

The estimated fair value of securities at September 30, 2011, by contractual maturity, is shown below. Expected maturities will differ from contractual maturities on mortgage backed securities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.

Amortized
Cost
Estimated
Fair Value

Due after one year through five years

$ 41 $ 41

Due after five years through ten years

- -

Due after ten years

34,893 35,154

Subtotals

34,934 35,195

Non-agency mortgage-backed securities

12,918 9,143

Total securities available for sale

$ 47,852 $ 44,338

Securities with unrealized losses at September 30, 2011 and 2010, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, were as follows:

$00,00000 $00,00000 $00,00000 $00,00000 $00,00000 $00,00000
Less than 12 Months 12 Months or More Total
Description of Securities Fair
Value
Unrealized
Loss
Fair
Value
Unrealized
Loss
Fair
Value
Unrealized
Loss

2011

U.S. Agency securities

$ - $ - $ - $ - $ - $ -

U.S. Agency Floating Rate Bonds

13,561 27 13,561 27

Non-agency mortgage-backed securities

- - 9,143 3,775 9,143 3,775

Total temporarily impaired

$ 13,561 $ 27 $ 9,143 $ 3,775 $ 22,704 $ 3,802

2010

U.S. Agency securities

$ - $ - $ - $ - $ - $ -

Non-agency mortgage-backed securities

- - 24,999 8,773 24,999 8,773

Total temporarily impaired

$ - $ - $ 24,999 $ 8,773 $ 24,999 $ 8,773

The non-agency mortgage backed securities with continuous unrealized losses for twelve months or more consist of six specific securities.

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We evaluate securities for other-than-temporary impairment at least on a quarterly basis, and more frequently when economic or market concerns warrant such evaluation. As part of such monitoring, the credit quality of individual securities and their issuers are assessed. Significant inputs used to measure the amount related to credit loss include, but are not limited to; default and delinquency rates of underlying collateral, remaining credit support, and historical loss severities. Adjustments to market value that are considered temporary are recorded as separate components of equity, net of tax. If an impairment of a security is identified as other-than-temporary based on information available, such as the decline in the credit worthiness of the issuer, external market ratings, or the anticipated or realized elimination of associated dividends, such impairments are further analyzed to determine if credit loss exists. If there is a credit loss, it will be recorded in the Consolidated Statement of Operations. Losses other than credit will continue to be recognized in other comprehensive income. Unrealized losses reflected in the preceding tables have not been included in results of operations because the unrealized loss was not deemed other-than-temporary. Management has determined that more likely than not, the Company will not be required to sell the debt security before its anticipated recovery and therefore, there is no other-than-temporary impairment.

During 2011, the Bank sold 14 agency and 10 non-agency mortgage-backed securities ("MBS") with an aggregate book value of $57,772, resulting in a net realized gain of $659. We utilized the specific identification method to determine the cost basis of the securities sold. The sales were executed in order to (a) take advantage of current favorable market prices to minimize realized losses on certain non-agency MBS, (b) reduce the Bank's exposure to credit risk within its non-agency MBS portfolio, and (c) improve the Bank's risk-based capital position by eliminating certain MBS securities which represented higher risk-weighted assets for regulatory capital computation purposes. From the date of their purchase until the date of their sale, the Bank had recognized $4,861 of other-than-temporary impairment in earnings on the aforementioned 10 non-agency mortgage-backed securities. There were no other sales of available for sale securities during the three-year period ended September 30, 2011.

At September 30, 2011, there were no holdings of securities of any one issuer in an amount greater than 10% of the Company's stockholders' equity.

A summary of the amount of other-than-temporary impairment related to credit losses on available-for-sale securities that have been recognized in earnings as of each of the most recent fiscal year ends was as follows:

Year ended September 30,
2011 2010

Beginning balance of the amount of OTTI related to credit losses

$ 9,497 $ 7,236

Credit portion of OTTI on securities for which OTTI was not previously recognized

620 2,276

Cash payments received on a security in excess of the security's book value adjusted for previously recognized credit portion of OTTI

(50 (15)

Credit portion of OTTI on securities in default for which OTTI was previously recognized

(2,798

Credit portion of OTTI previously recognized on securities sold during the period

(4,861 -

Ending balance of the amount of OTTI related to credit losses

$ 2,408 $ 9,497

The Bank has pledged certain of its U.S. Agency securities as collateral against a borrowing line with the Federal Reserve Bank. However, as of September 30, 2011, there are no borrowings outstanding on the Federal Reserve line of credit.

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NOTE 5 – OFFICE PROPERTIES AND EQUIPMENT

Office properties and equipment at September 30 for each of the years shown consisted of the following:

$00,00000 $00,00000
2011 2010

Land

$ 653 $ 653 

Buildings

2,833 2,833 

Furniture, equipment, and vehicles

9,275 9,671 

Subtotals

12,761 13,157 

Less - Accumulated depreciation

(6,065 (5,941)

Office properties and equipment - net

$ 6,696 $ 7,216 

Depreciation expense was $1,100, $1,122 and $595 for the years ended September 30, 2011, 2010 and 2009, respectively.

NOTE 6 – GOODWILL AND INTANGIBLE ASSETS

At September 30, 2010, management concluded that goodwill was fully impaired, and subsequently $5,593 of goodwill was charged to goodwill impairment on the consolidated statement of operations for the 2010 fiscal year. When consideration was given to the three valuation methodologies discussed in Note 1; "Nature of Business and Summary of Significant Accounting Policies", as well as all other relevant valuation variables and factors, the fully-diluted cash fair value range of the Company's common shares was considered to be consistently less than the Company's book value. Further, the estimated fair value of the Company was $49 million, which was less than stockholders' equity of approximately $56.6 million and tangible stockholders' equity of approximately $50.1 million as of the goodwill valuation date of August 31, 2010. Therefore, management concluded that goodwill was fully impaired, and subsequently $5,593 of goodwill was charged to goodwill impairment on the consolidated statement of operations for fiscal 2010.

A summary of goodwill and related impairment losses for the periods shown below follows:

$00,00000 $00,00000
2011 2010

Balance at beginning of year

$ - $ 5,593 

Accumulated impairment losses at beginning of year

-

Impairment losses recognized during the year

- (5,593)

Balance at end of year

$ - $

Other intangible assets consist of core deposit intangibles arising from various bank acquisitions. A summary of core deposit intangibles and related amortization for the periods shown below follows:

$00,00000 $00,00000
2011 2010

Balance at beginning of year

$ 815 $ 1,148 

Capitalized

-

Amortization

(332 (333)

Balance at end of year

$ 483 $ 815 

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The estimated future aggregate amortization expense is as follows:

$00,00000

2012

$  209

2013

57

2014

57

2015

57

2016

57

After 2016

46

Total

$ 483

NOTE 7 – DEPOSITS

The following is a summary of deposits by type at September 30, 2011 and 2010, respectively:

$00,00000 $00,00000
2011 2010

Non-interest-bearing demand deposits

$ 17,296 $ 15,925

Interest-bearing demand deposits

6,183 5,279

Savings accounts

27,831 31,269

Money market accounts

154,924 155,315

Certificate accounts

242,739 268,514

Total deposits

$ 448,973 $ 476,302

Brokered certificates of deposit included above:

$ - $ 297

At September 30, 2011, the scheduled maturities of time deposits were as follows:

$00,00000

2012

$ 89,094

2013

86,904

2014

57,299

2015

9,324

2016

118

After 2016

-

Total

$ 242,739

Deposits from the Company's directors, executive officers, principal stockholders and their affiliates held by the Bank at September 30, 2011 and 2010 amounted to $415 and $607, respectively.

NOTE 8 – FHLB ADVANCES

A summary of Federal Home Loan Bank advances at September 30, 2011 and 2010 is as follows:

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$00,00000 $00,00000 $00,00000 $00,00000
Year of Maturity 2011 Weighted
Average
Rate
2010 Weighted
Average
Rate

2011

$ - - 33,800 4.12%

2012

16,000 4.46 16,000 4.46%

2013

6,750 3.99 6,750 3.99%

2014

6,150 4.45 6,150 4.45%

2015

1,500 4.05 1,500 4.05%

After 2015

0 NA 0 NA

Total fixed maturity

$ 30,400 $ 64,200

Advances with amortizing principal

- -

Total

$ 30,400 $ 64,200

At September 30, 2011, the Bank's available and unused portion of this borrowing agreement was approximately $148,000.

Maximum month-end amounts outstanding were $63,300 and $64,200 during the twelve month periods ended September 30, 2011 and 2010, respectively.

Each advance is payable at the maturity date, with a prepayment penalty for fixed rate advances. Federal Home Loan Bank advances are secured by $248,000 of real estate mortgage loans.

NOTE 9 – OTHER COMPREHENSIVE INCOME (LOSS)

Other comprehensive income (loss) and related tax effects for the fiscal years ended September 30, 2011, 2010 and 2009, respectively, consist of the following:

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Fiscal Year Ended September 30,
2011 2010 2009

Net unrealized gain (loss) on securities available for sale, net of tax expense (benefit) of $1,688 in 2011, $116 in 2010, and ($4,664) in 2009

$ 2,531 $ 215 $ (8,662)

Reclassification adjustment for losses realized in income, net of tax expense of $228 in 2011, $736 in 2010, and $2,553 in 2009

342 1,366 4,703

Pension liability adjustments, net of tax expense (benefit) of $(44) in 2011, $(4) in 2010, and $33 in 2009

(65 (12 50

Other Comprehensive loss

$ 2,808 $ 1,569 $ (3,909)

The components of accumulated other comprehensive loss, net of income taxes:

Net unrealized gain (loss) on securities available for sale, net of tax expense (benefit) of ($1,406) in 2011, ($3,322) in 2010, and ($3,534) in 2009

$ (2,108 $ (4,982 $ (6,563)

Pension liability adjustments, net of tax expense (benefit) of ($140) in 2011, ($96) in 2010, and ($88) in 2009

(210 (144 (132)

Accumulated other comprehensive loss

$ (2,318 $ (5,126 $ (6,695)

NOTE 10 – CAPITAL MATTERS

Banks are subject to regulatory capital requirements administered by federal banking agencies. Capital adequacy guidelines and, additionally for banks, prompt corrective action regulations involve quantitative measures of assets, liabilities and certain off-balance-sheet items calculated under regulatory accounting practices. Capital amounts and classifications are also subject to qualitative judgments by regulators. Failure to meet capital requirements can initiate regulatory action.

Prompt corrective action regulations provide five classifications: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized, and critically undercapitalized, although these terms are not used to represent overall financial condition. If adequately capitalized, regulatory approval is required to accept brokered deposits. If undercapitalized, capital distributions are limited, as is asset growth and expansion, and capital restoration plans are required. At September 30, 2011, the OCC categorized the Bank as "Well Capitalized", under the regulatory framework for prompt corrective action.

The Bank's Tier 1 (leverage) and risk-based capital ratios at September 30, 2011 and 2010, respectively, are presented below:

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Actual For Capital Adequacy
Purposes
To Be Well Capitalized Under
Prompt Corrective Action
Provisions
Amount Ratio Amount Ratio Amount Ratio

As of September 30, 2011 (Audited)

Total capital (to risk weighted assets)

$ 58,396,000 14.1% $ 33,151,000 >= 8.0% $ 41,439,000 >= 10.0%

Tier 1 capital (to risk weighted assets)

54,182,000 13.1% 16,575,000 >= 4.0% 24,863,000 >= 6.0%

Tier 1 capital (to adjusted total assets)

54,182,000 10.1% 21,527,000 >= 4.0% 26,909,000 >= 5.0%

Tangible capital (to tangible assets)

54,182,000 10.1% 8,073,000 >= 1.5% NA NA

As of September 30, 2010 (Audited)

Total capital (to risk weighted assets)

$ 56,858,000 11.0% $ 41,386,000 >= 8.0% $ 51,732,000 >= 10.0%

Tier 1 capital (to risk weighted assets)

53,447,000 10.3% 20,693,000 >= 4.0% 31,039,000 >= 6.0%

Tier 1 capital (to adjusted total assets)

53,447,000 8.9% 23,941,000 >= 4.0% 29,927,000 >= 5.0%

Tangible capital (to tangible assets)

53,447,000 8.9% 8,978,000 >= 1.5% NA NA

NOTE 11 – COMMITMENTS AND CONTINGENCIES

Financial Instruments with Off-Balance-Sheet Risk – The Company is party to financial instruments with off-balance-sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include off-balance-sheet credit instruments consisting of commitments to make loans. The face amounts for these items represent the exposure to loss, before considering customer collateral or ability to repay. Such financial instruments are recorded when they are funded.

The Company's exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit is represented by the contract or notional amount of those instruments. The Company uses the same credit policies in making commitments and conditional obligations as it does for on-balance-sheet instruments. Set forth below are the balances of the Company's off-balance-sheet credit instruments consisting of commitments to make loans as of September 30, 2011 and 2010, respectively.

Contract or Notional
Amount at September 30,
2011 2010

Commitments to extend credit - Fixed rate 3.25% - 4.65% in 2011, and 4.00% - 8.90% in 2010

$ 2,117 $ 1,655

Unused lines of credit:

Real estate equity advance plan (REAP)

960 734

Kwik cash and lines of credit

1,332 1,423

MasterCard and VISA credit cards

NA 4,969

Totals

$ 4,409 $ 8,781

Loss Contingencies – Loss contingencies, including claims and legal actions arising in the ordinary course of business, are recorded as liabilities when the likelihood of loss is probable and an amount or range of loss can be reasonably estimated.

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Leases – The Company leases certain branch facilities and its administrative offices under operating leases. Rent expense under these operating leases was $1,128, $1,093, and $897 for the years ended September 30, 2011, 2010 and 2009, respectively. None of the Company's leases contain contingent rental payment, purchase option, escalation or cancelation clauses or any other significant terms, conditions or restrictions that would affect the future minimum lease payments disclosed below.

Future minimum lease payments by year and in aggregate under the original terms of the non cancelable operating leases consist of the following:

& 000,000

2012

$  1,015

2013

883

2014

602

2015

188

2016

30

After 2016

-

Total

$ 2,718

NOTE 12 – RETIREMENT PLANS

401(k) Plan – The Company sponsors a 401(k) profit sharing plan that covers all employees who qualify based on minimum age and length of service requirements. Employees may make pretax voluntary contributions to the plan, which are matched, in part, by the Company. Employer matching contributions to the plan were $152, $101, and $91 for 2011, 2010 and 2009, respectively.

Supplemental Executive Retirement Plan – The Company maintained an unfunded Supplemental Executive Retirement Plan (SERP) providing retirement benefits for key employees designated by the Board of Directors. Benefits under the SERP generally were based on the key employees' years of service and compensation during the years preceding retirement. In May 2009, any additional accrual of benefit under the SERP was suspended. In September 2009, members of the executive management team voluntarily surrendered their future SERP benefits earned up to that time. The remaining SERP liability relates to former Executive Management and current and former Directors.

Director Retirement Plan – The Company also maintains an unfunded Directors' Retirement Plan. The benefit amounts are determined by individual director agreements.

The components of the SERP and Directors' Retirement plans' cost at September 30, 2011, 2010 and 2009, respectively, are summarized as follows:

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$000,000 $000,000 $000,000
2011 2010 2009

Beginning accrued benefit cost

$ 2,548 $ 2,431 $ 2,444

Service cost

3 3 19 

Interest cost

132 132 166 

Amortization of prior service costs

1 1 49 

Net periodic benefit cost

136 136 234 

Benefits paid

(25 (19 (15)

Curtailment and settlement

- - (232)

Ending accrued benefit cost

$ 2,659 $ 2,548 $ 2,431 

The following table sets forth the change in projected benefit obligation and change in plan assets, funded status of the SERP and Directors' Retirement plans, and net liability recognized in the Company's balance sheet at September 30, 2011, 2010 and 2009, respectively:

$000,000 $000,000 $000,000
2011 2010 2009

Change in benefit obligation:

Projected benenfit obligation, beginning of year

$ 2,787 $ 2,654 $ 2,751 

Service cost

3 3 19 

Interest cost

132 132 166 

Curtailment and settlement

- - (585)

Actuarial loss (gain)

111 17 318 

Benefits paid

(25 (19 (15)

Projected benefit obligation, end of year

$ 3,008 $ 2,787 $ 2,654

Change in plan assets:

Plan assets at fair value, beginning of year

$ - $ - $

Actual return on plan assets

Company contributions

25 19 15 

Benefits paid

(25 (19 (15)

Plan assets at fair value, end of year

$ - $ - $

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Weighted average assumptions used in determinining the benefit obligation and net pension costs as of September 30, (in actual dollars) are as follows:

2011 2010 2009

Benefit obligation acruarial assumptions:

Discount Rate

4.25 4.75 5.00

Rate of compensation increase

N/A N/A N/A

Net pension cost actuarial assumption

Discount rate

4.75 5.00 6.25

Expected long-term rate of return on plan assets

N/A N/A N/A

Rate of compensation increase

N/A N/A 5.00

Estimated future benefit payments as of September 30, 2011, which reflect expected future service, as appropriate, are as follows:

$00,00000

2012

$ 93

2013

269

2014

270

2015

272

2016

269

2017-2021

1,407

Employee Stock Ownership (ESOP) Plan – Effective December 31, 2009, the Company terminated its ESOP. All shares of the Company's stock, that were allocated to participant accounts as of that date, were merged into the participant accounts in the Citizens Community Federal 401(k) profit sharing plan. The termination of the ESOP had no material impact on the Company's earnings. However, the Bank's regulatory capital levels increased by approximately $3,100 as a result of the ESOP termination.

NOTE 13 – STOCK-BASED COMPENSATION

In February 2005, the Company's stockholders approved the Company's Recognition and Retention Plan. This plan provides for the grant of up to 113,910 shares of the Company's common stock to eligible participants under this plan. As of September 30, 2011, 90,927 restricted shares were issued and outstanding under this plan. During the year ended September 30, 2011, 20,312 shares were granted to an eligible participant under this plan at a weighted average fair value of $5.24. No shares were granted during fiscal 2010. There were no previously awarded shares that were forfeited in either fiscal 2010 or 2011. Restricted shares previously granted were awarded at no cost to the employee and have a five-year vesting period. The fair value of these previously granted restricted shares on the date of award was $7.04 per share for 63,783 shares and $6.18 for 6,832 shares. Compensation expense related to these awards was $5, $22, and $63 for the years ended September 30, 2011, 2010 and 2009, respectively.

In February 2005, our stockholders also approved the Company's 2004 Stock Option and Incentive Plan. This plan provides for the grant of nonqualified and incentive stock options and stock appreciation rights to eligible participants under the plan. The plan provides for the grant of awards for up to 284,778 shares of the Company's common stock. At September 30, 2011, 248,635 options had been granted under this plan to eligible participants at a weighted-average exercise price of $6.70 per share. Options granted vest over a five-year period. Unexercised, nonqualified stock options expire within 15 years of the grant date and unexercised incentive stock options expire within 10 years of the grant date. Through September 30, 2011, since the plan's inception, options for 113,915 shares of the Company's common stock were vested, options for 46,438 shares were unvested, options for 83,724 shares were forfeited and options for 4,558 shares were exercised. Of the 248,635 options granted, 160,353 remained outstanding as of September 30, 2011.

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$00,00000 $00,00000 $00,00000 $00,00000
Shares Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic
Value

2011

Outstanding at beginning of year

113,915 $ 7.04

Granted

46,438 5.24

Excercised

-

Forfeited or expired

Outstanding at end of year

160,353 $ 6.70 7.27 $ -

Exercisable at end of year

113,915 $ 5.00 6.21

Fully vested and expected to vest

160,353 $ 6.70 7.27

2010

Outstanding at beginning of year

113,915 $ 7.04

Granted

-

Excercised

-

Forfeited or expired

Outstanding at end of year

113,915 $ 7.04 7.21 $ -

Exercisable at end of year

113,915 $ 4.43 7.21

Fully vested and expected to vest

113,915 $ 4.43 7.21

2009

Outstanding at beginning of year

185,110 $ 7.04

Granted

-

Excercised

-

Forfeited or expired

(71,195

Outstanding at end of year

113,915 $ 7.04 8.21 $ -

Exercisable at end of year

92,836 $ 3.66 8.25

Fully vested and expected to vest

113,915 $ 3.66 8.21

Information related to the stock option plan during each year follows:

$00,00000 $00,00000 $00,00000
2010 2009 2008

Intrinsic value of options excercised

$ - $ - $ -

Cash received from options exercised

$ - $ - $ -

Tax benenfit realized from options excercised

$ - $ - $ -

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Set forth below is a table showing relevant assumptions used in calculating stock option expense related to the Company's 2004 Stock Option and Incentive Plan:

2011 2010 2009

Dividend yield

0 1 1

Risk-free interest rate

2.5 4 4

Weighted average expected life (years)

10 10 10

Expected volatility

27 16 16

The Company accounts for stock-based employee compensation related to our 2004 Stock Option and Incentive Plan using the fair-value-based method. Accordingly, we record compensation expense based on the value of the award as measured on the grant date and recognize that cost over the vesting period for the award. The compensation cost recognized for stock-based employee compensation for the years ended September 30, 2011, 2010, and 2009 were $4, $12, and $48, respectively.

In February 2008, the Company's stockholders approved the Company's 2008 Equity Incentive Plan. The aggregate number of shares of common stock reserved and available for issuance under the 2008 Equity Incentive Plan is 597,605 shares. Under the Plan, the Compensation Committee may grant stock options and stock appreciation rights that, upon exercise, result in the issuance of 426,860 shares of the Company's common stock. The Committee may grant restricted stock and restricted stock units for an aggregate of 170,745 shares of Company common stock under this plan. In October 2008, the Compensation Committee suspended consideration of distributions or awards under this plan, and as of September 30, 2011, no grants or awards have been made to eligible participants under the 2008 Equity Incentive Plan.

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NOTE 14–INCOME TAXES

Income tax expense (benefit) for each of the periods shown below consisted of the following:

2011 2010 2009

Current tax provision / (benefit)

Federal

$ (180 $ 694 $ (1,145)

State

17 8 (313)

(163 702 (1,458)

Deferred tax benefit

Federal

299 (1,341 (505)

State

1 (316 (126)

300 (1,657 (631)

Total

$ 137 $ (955 $ (2,089)

The provision for income taxes differs from the amount of income tax determined by applying statutory federal income tax rates to pretax income as result of the following differences:

2011 2010 2009

Tax expense at statutory Rate

$ 112 34.0 $ (2,735 34.0 $ (1,794 34.0%

State income taxes net of exception

18 5.37 (131 5.37 (295 5.60%

Goodwill impairment

- 0.0 1,901 (27.37 %)  - -

Other permanent differences

7 2.02 10 (0.13 %)  - -

Total

$ 137 41.39 $ (955 11.87 $ (2,089 39.60%

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. The following is a summary of the significant components of the Company's deferred tax assets and liabilities as of September 30, 2011 and 2010, respectively:

2011 2010

Deferred tax assets:

Allowance for loan losses

$ 1,928 $ 1,632

Deferred loan costs/fees

366 250

Director/officer compensation plans

1,360 1,206

Net unrealized loss on securities available for sale

1,406 3,321

Impairment loss

72 1,338

Other

229 173

Deferred tax assets

$ 5,361 $ 7,920

Deferred tax liabilities:

Office properties and equipment

(902 (1,085)

Federal Home Loan Bank stock

(64 (67)

Core deposit intangible

(42 (157)

481a adjustment

(82 (144)

Other

(108 (140)

Deferred tax liabilities

(1,198 (1,593)

Net deferred tax assets

$ 4,163 $ 6,327

The Company regularly reviews the carrying amount of its deferred tax assets to determine if the establishment of a valuation allowance is necessary, as further discussed in Note 1 "Nature of Business and Critical Accounting Policies" above. At September 30, 2011 and 2010, respectively, management determined that no valuation allowance was necessary.

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The Company's income tax returns are subject to review and examination by federal, state and local government authorities. As of September 30, 2011, years open to examination by the Internal Revenue Service include all taxable years after the taxable year ended September 30, 2006. The years open to examination by state and local government authorities varies by jurisdiction.

The tax effects from uncertain tax positions can be recognized in the financial statements, only if the position is more likely than not to be sustained on audit, based on the technical merits of the position. The Company recognizes the financial statement benefit of a tax position only after determining that the relevant tax authority would more likely than not sustain the position following an audit. For tax positions meeting the more-likely-than-not threshold, the amount recognized in the financial statements is the largest benefit that has a greater than 50 percent likelihood of being realized, upon ultimate settlement with the relevant tax authority. At the adoption date, the Bank applied the new accounting standard to all tax positions for which the statute of limitations remained open.

The Company's policy is to recognize interest and penalties related to income tax issues as components of interest expense and miscellaneous expense, respectively. During the years ended September 30, 2011 and 2010, the Company did not recognize any interest or penalties related to income tax issues in its statement of operations. The Company has no accrual for the payments of interest and penalties related to income tax issues as of September 30, 2011 or 2010.

NOTE 15 – EARNINGS PER SHARE

Earnings (loss) per share is based on the weighted average number of shares outstanding for the year. A reconciliation of the basic and diluted earnings per share for the last three fiscal years is as follows:

2011 2010 2009

Basic

Net income (loss)

$ 193 $ (7,091 $ (3,183)

Weighted average common shares outstanding

5,117,164 5,119,807 5,365,122 

Basic earnings (loss) per share

$ 0.04 $ (1.39 $ (0.59)

Diluted

Net income (loss)

$ 193 $ (7,091 $ (3,183)

Weighted average common shares outstanding for basic earnings per share

5,117,164 5,119,807 5,365,122 

Add: Dilutive stock options outstanding

$ - $ - $

Average shares and dilutive potential common shares

5,117,164 5,119,807 5,365,122 

Diluted earnings (loss) per share

$ 0.04 $ (1.39 $ (0.59)

NOTE 16 – CONDENSED FINANCIAL INFORMATION – PARENT COMPANY ONLY

The following condensed balance sheets as of September 30, 2011 and 2010; and condensed statements of operations and cash flows for each of the years in the three-year period ended September 30, 2011, for Citizens Community Bancorp, Inc. should be read in conjunction with the consolidated financial statements and the notes thereto.

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CONDENSED BALANCE SHEETS

September 30,

2011 2010

ASSETS

Cash and cash equivalents

$ 542 $ 740 

Investment in subsidiary

52,346 49,137 

Note receivable - ESOP

-

Total assets

$ 52,888 $ 49,877 

STOCKHOLDERS' EQUITY

Total stockholders' equity

$ 52,888 $ 49,877 

STATEMENT OF OPERATIONS

2011 2010 2009

Income - interest and dividends

$ - $ - $ 128 

Expenses - other

338 325 459 

Loss before provision for income taxes and equity in undistributed net income (loss) of subsidiary

(338 (325 (331)

Benefit for income taxes

(135 (110 (140)

Loss before equity in undistributed net income (loss) of subsidiary

(203 (215 (191)

Equity in undistributed net income (loss) of subsidiary

396 (6,876 (2,992)

Net income (loss)

$ 193 $ (7,091 $ (3,183)

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STATEMENT OF CASH FLOWS

2011 2010 2009

Increase (decrease) in cash and cash equivalents:

Cash flows from operating activities:

Net income (loss)

$ 193 $ (7,091 $ (3,183)

Provision for stock options

5 12 48 

Adjustments to reconcile net income to net cash provided by operating activities - Equity in undistributed (income) loss of subsidiary

(396 6,876 2,992 

Net cash provided by (used in) operating activities

(198 (203 (143)

Cash flows from investing activities:

Investment in subsidiary

- - (7,573)

Loan to ESOP

- -

Principal received on ESOP loan

- - 311 

Net cash provided by (used in) investing activities

- - (7,262)

Cash flows from financing activities:

Sale of common stock

- -

Repurchase shares of common stock

- - (5,260)

Stock options exercised

- -

Cash dividends paid

- - (1,146)

Net cash provided by (used in) financing activities

- - (6,406)

Net increase (decrease) in cash and cash equivalents

(198 (203 (13,811)

Cash and cash equivalents at beginning of year

740 943 14,754 

Cash and cash equivalents at end of year

$ 542 $ 740 $ 943 

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

On March 25, 2010, the Company engaged Baker Tilly Virchow Krause, LLP to replace Wiplfi, LLP as its independent registered public accounting firm. Information regarding the change in the independent registered public accounting firm was disclosed in the Company's Current Report on Form 8-K dated March 31, 2010. There were no disagreements or reportable events requiring disclosure under Item  304(b) of regulation S-K relating to this change in auditors.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

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We maintain disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) that are designed to ensure that information required to be disclosed in the reports that we file or submit under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission's rules and forms, and that the information required to be disclosed in reports that we file or submit under the Securities Exchange Act of 1934 is accumulated and communicated to our management, including our Chief Executive Officer and Principal Financial and Accounting Officer, as appropriate to allow timely decisions regarding required disclosure.

In designing and evaluating the disclosure controls and procedures, we recognize that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management necessarily was required to apply judgment in evaluating the cost-benefit relationship of possible controls and procedures. We have designed our disclosure controls and procedures to reach a level of reasonable assurance of achieving the desired control objectives. We carried out an evaluation as of September 30, 2011, under the supervision and with the participation of the Company's management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2011 at reaching a level of reasonable assurance.

The report of management required under this Item 9A is included under Item 8 of this report along with the Company's consolidated financial statements under the heading "Report by Citizens Community Bancorp, Inc.'s Management on Internal Control over Financial Reporting" and is incorporated herein by reference.

This Annual Report on Form 10-K does not include an attestation report of the Company's registered public accounting firm regarding internal control over financial reporting. Management's report was not subject to attestation by the Company's registered public accounting firms pursuant to rules of the Securities and Exchange Commission that permit the Company to provide only management's report in this Annual Report on Form 10-K.

There was no change in the Company's internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, as amended) during the Company's most recently completed fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting.

ITEM 9B. OTHER INFORMATION

None.

PART III

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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information with respect to this item is incorporated herein by reference to the discussion under the heading "Proposal 1: Election of Directors," "Executive Officers," "Section 16(a) Beneficial Ownership Reporting Compliance," "Corporate Governance – Director Nominations" and "Audit Committee Matters – Audit Committee Financial Expert" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012. Information regarding the Company's Code of Business Ethics is incorporated herein by reference to the discussion under "Corporate Governance Matters – Code of Business Conduct and Ethics" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders.

The Audit Committee of the Company's Board of Directors is an "audit committee" for purposes of Section 3(a)(58)(A) of the Securities Exchange Act of 1934. The members of the Audit Committee are David Westrate (Chairman), Richard McHugh and Brian Schilling.

ITEM 11. EXECUTIVE COMPENSATION

The information with respect to this item is incorporated herein by reference to the discussion under the headings "Directors' Meetings and Committees – Compensation Committee", "Director Compensation" and "Executive Compensation" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Information with respect to this item is incorporated herein by reference to the discussion under the headings "Security Ownership" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information with respect to this item is incorporated herein by reference to the discussion under the heading "Transactions with Related Persons" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012. Information regarding director independence is incorporated by reference to the discussions under "Corporate Governance Matters – Director Independence" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012.

Equity Compensation Plan [Information]

The following table sets forth information as of September 30, 2011, with respect to compensation plans under which shares of common stock were issued:

Plan Category Number of
Common Shares to
Be Issued
Upon Exercise of
Outstanding Options,
Warrants and Rights
Weighted-average
Exercise Price of
Outstanding Options,
Warrants and Rights
Number of
Common Shares
Available for
Future Issuance
Under Equity
Compensation Plans

Equity compensation plans approved by security holders

160,353 $ 6.70 740,455

Equity compensation plans not approved by security holders

- $ - -

Total

160,353 $ 6.70 740,455

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ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information with respect to this item is incorporated herein by reference to the discussion under the heading "Audit Committee Matters – Fees of Independent Registered Public Accounting Firm" in the Company's Proxy Statement for the 2012 Annual Meeting of Stockholders, which will be filed with the Securities and Exchange Commission on or before January 28, 2012.

PART IV

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)(1) Financial Statements:

The following financial statements of the Company are included in Item 8 of this Form 10-K annual report:

Consolidated Balance Sheets as of September 30, 2011, and 2010

Consolidated Statements of Operations for the Years Ended September 30, 2011, 2010 and 2009

Consolidated Statements of Changes in Stockholders' Equity For the Years Ended September 30, 2011, 2010 and 2009

Consolidated Statements of Cash Flows For the Years Ended September 30, 2011, 2010 and 2009

Notes to Consolidated Financial Statements

(a)(2) Financial Statement Schedules:

All financial statement schedules have been omitted as the information is not required under the related instructions or is not applicable.

(a)(3) Exhibits

3.1 Articles of Incorporation of the Registrant. (Filed as an exhibit to the Company's registration statement filed on June 30, 2006 (File No. 333-135527) pursuant to Section 5 of the Securities Act of 1933 and incorporated herein by reference.)
3.2 Bylaws of the Registrant. (Filed as an exhibit to the Company's registration statement filed on June 30, 2006 (File No. 333-135527) pursuant to Section 5 of the Securities Act of 1933 and incorporated herein by reference.)
10.1+ Citizens Community Bancorp, Inc. 2004 Stock Option Plan. (Filed as an exhibit to the Company's registration statement filed on June 30, 2006 (File No. 333-135527) pursuant to Section 5 of the Securities Act of 1933 and incorporated herein by reference.)
10.2+ Citizens Community Bancorp, Inc. 2004 Recognition and Retention Plan. (Filed as an exhibit to the Company's registration statement filed on June 30, 2006 (File No. 333-135527) pursuant to Section 5 of the Securities Act of 1933 and incorporated herein by reference.)
10.3+ Citizens Community Bancorp, Inc. Supplemental Executive Retirement Plan. (Filed as an exhibit to the Company's registration statement filed on June 30, 2006 (File No. 333-135527) pursuant to Section 5 of the Securities Act of 1933 and incorporated herein by reference.)
10.4 Citizens Community Bancorp, Inc. Tax Allocation Agreement. (Filed as an exhibit to the Company's annual report on Form 10-KSB for the fiscal year ended September 30, 2004 and incorporated herein by reference.)
10.5+ Citizens Community Bancorp, Inc. 2008 Equity Incentive Plan. (Filed as an exhibit to the Company's Proxy Statement on Schedule 14A for its 2008 Annual Meeting of Stockholders and incorporated herein by reference.)
10.6+ Employment Agreement by and between Edward H. Schaefer and Citizens Community Federal dated effective as of July 1, 2010. (Filed as Exhibit 99.1 to the Company's current report on Form 8-K dated as of June 25, 2010 and incorporated herein by reference.)
10.7+ Letter Agreement by and between Edward H. Schaefer and Citizens Community Bancorp, Inc. dated effective as of September 30, 2011. (Filed as Exhibit 99.1 to the Company's current report on Form 8-K dated as of October 3, 2011 and incorporated herein by reference.)
10.8+ Form of Restricted Stock Grant Agreement under the Citizens Community Bancorp, Inc. 2004 Recognition and Retention Plan. (Filed as Exhibit 10.7 to the Company's annual report on Form 10-K for the fiscal year ended as of September 30, 2010 and incorporated herein by reference.)
10.9+ Form of Incentive Stock Option Agreement under the Citizens Community Bancorp, Inc. 2004 Stock Option and Incentive Plan. (Filed as Exhibit 10.8 to the Company's annual report on Form 10-K for the fiscal year ended as of September 30, 2010 and incorporated herein by reference.)
14 Citizens Community Bancorp, Inc. Code of Conduct and Ethics. (Filed as Exhibit 14 to the Company's annual report on Form 10-K for the fiscal year ended as of September 30, 2010 and incorporated herein by reference.)

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16 Letter Regarding Change in Auditors (filed as Exhibit 99.1 to the current report on Form 8-K dated and filed with the Securities and Exchange Commission on March 31, 2010).
21 Subsidiaries of the Company as of September 30, 2011. (Filed as Exhibit 21 to the Company's annual report on Form 10-K for the fiscal year ended as of September 30, 2010 and incorporated herein by reference.)
23.1 Consent of Independent Registered Public Accounting Firm (Baker Tilly Virchow Krause, LLP).
23.2 Consent of Independent Registered Public Accounting Firm (Wipfli, LLP).
31.1 Rule 13a-15(e) Certification of the Company's Chief Executive Officer
31.2 Rule 13a-15(e) Certification of the Company's Principal Financial and Accounting Officer
32.1* Certification of Chief Executive Officer and Principal Financial and Accounting Officer pursuant to 18 U.S.C. Section 1350 (Section 906 of the Sarbanes-Oxley Act of 2002).
101 The following materials from Citizens Community Bancorp, Inc.'s Annual Report on Form 10-K for the fiscal year ended September 30, 2011 formatted in XBRL (eXtensible Business Reporting Language) and furnished electronically herewith: (i) Consolidated Balance Sheets; (ii) Consolidated Statements of Operations; (iii) Consolidated Statements of Changes in Stockholders' Equity; (iv) Consolidated Statements of Cash Flows; and (v) Notes to Consolidated Financial Statements**

+ A management contract or compensatory plan or arrangement

* This certification is not "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or incorporated by reference into any filing under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended.

** Pursuant to Rule 406T of Regulation S-T, the Interactive Data Files in Exhibit 101 hereto are deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, as amended, are deemed not filed for purposes of Section 18 of the Securities and Exchange Act of 1934, as amended, and otherwise are not subject to liability under those sections.

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SIGNATURES

In accordance with the requirements of the Securities Exchange Act of 1934, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

CITIZENS COMMUNITY BANCORP, INC.
Date:     December 21, 2011 By:  /s/ Edward H. Schaefer

Edward H. Schaefer
Chief Executive Officer

Date:     December 21, 2011 By:  /s/ Mark C. Oldenberg

Mark C. Oldenberg
Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

By: /s/ Richard McHugh December 21, 2011

Richard McHugh

Chairman of the Board

By: /s/ Edward H. Schaefer December 21, 2011

Edward H. Schaefer

Chief Executive Officer

(Principal Executive Officer)

By: /s/ Michael L. Swenson December 21, 2011

Michael Swenson

Director

By: /s/ Brian R. Schilling December 21, 2011

Brian R. Schilling

Director and Treasurer

By: /s/ David B. Westrate December 21, 2011

David B. Westrate

Director

By: /s/ Timothy A. Nettesheim December 21, 2011

Timothy A. Nettesheim

Vice Chairman of the Board

By: /s/ Mark C. Oldenberg December 21, 2011

Mark C. Oldenberg

Chief Financial Officer

(Principal Financial and Accounting Officer)

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